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Customer reviews

Rating 4.5 out of 5 stars with 4593 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,593 reviews
  • Rated 4 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service!!! No doubt about it. We had issues with Refrigerator and dryer, Geek Squad technicians fixed all these issues with no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed our fridge perfectly. They were professional and nice. Always recommend getting protection especially on big investments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basing this on what I expect it to be. Just got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when buying major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung double door refrigerator from BestBuy and absolutely need to buy geek squad protection. Have not had any problems with Geek Squad yet since I have not had any breakdowns on my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by geek squad protection!!! Always a lifesaver!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use geek squad yet but I hear good things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We shall see...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. Have not had a need to use this service yet. But I decided to purchase it because of the cost of repairs for this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the protection plan. BestBuy has great service and now my Mom doesn’t have to worry...if something goes wrong BestBuy will fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given no hassle at all when I called. They were very helpful from the beginning and followed up with me afterwards to make sure I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mine. Value seems appropriate for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew set the fridge up were very polite and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope I never have to use it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase the extended geek squad protection plan for my fridge. I honestly hope I never have to use it, but it gives me peace of mind to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of Samsung Family Hub Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a professional job as expected. What is also appreciated is that they installed it in a timely manner as well as explained some of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assuring to know I have this extra protection, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to utilize yet for refrigerator but in past when we purchased for other items we were happy with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality service great price defiantly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came in with the new refrigerator and connected the new hose with ease.

    I would recommend this to a friend
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