Customer Ratings & Reviews

I'll let you know after I call them out to fix the main door again. It doesn't stay open and will "drift" back to the closing position which causes a problem when I am trying to load or retrieve stuff. A quiet unit, much quieter than my previous Samsung (7 years old). Has great features like one of the two bottom drawers can be used as a fridge area (to chill wine) or can be a freezer, depending on how I want to program it.

Great customer service managers helped out with guarantee issue

They did a professional job as expected. What is also appreciated is that they installed it in a timely manner as well as explained some of the features.

This is a must, if you want that long term protection for your equipment

The Geek Squad has never let me down in the years that I've used their services, they are an excellent group!

The delivery men were on time, worked efficiently, and cleaned up the packing supplies and took them away! 100 percent satisfied with this service.

I did purchase the extended geek squad protection plan for my fridge. I honestly hope I never have to use it, but it gives me peace of mind to know I have it.

I definitely would say it's worth the extra money to invest in especially when they come to you to fix it and if out for awhile they allot money to replace your groceries if they can't fix in time.

They do not make you wait 2 weeks when it's a refrigerator that's considered an emergency

With appliances more high-tech and digital then they were five ten years ago, you need to make sure your warranting your information because you never know what's going to happen with technology.

Hopefully I will never need the extended warranty but I have it just in case.

LOVE the Geek Squad service!! Fair prices for great service. Highly recommend for every electronic or appliance purchases.

Great deal on this extended warranty protection. Gives peace of mind for the next 5yrs

Never leave the store without this warranty. Especially on big ticket items. Best Buy is hassle free when it comes to standing behind the warranty.

I highly recommend this warranty, because of its value and its ease of use.

I’m sure it will be worth my money if I ever need to use it. The Geek squad service guys are really nice and professional.

What a great plan to add to your best buy devices. Protect yourself from having to spend thousands in repairs. 3 years of protection for a low price!

I would be lost without the Geek Squad. I've also used them in the past for other problems unrelated to kitchen appliances.

It protection for a product and geek squad is helpfull.

I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.