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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,563 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely good to have. Ive used them in the past and always had positive results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional no delay no bs good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent price and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We remodeled the kitchen but my wife wanted upgraded appliances. It’s on the small size for me but she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is nice but the process is pretty bad. Had my issue escalated. Notes were not taken properly. The WORST part was the service guys that they have a contract with.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us. I'm sorry to hear about how this appointment went and the interaction you had. It's always frustrating when an appointment isn't up to standards. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection for my Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got a chance to try calling the agent yet, but buying this plan was very easy and i feel like my open box is protected for 3 years with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase almost all of our electronics through best buy because of the great experiences we have had for coverage of items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service contract looks like it would be helpful. I hope I don't have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year coverage, yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 Year protection plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. If anything goes wrong they will attempt to repair if it can not be repaired they will replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise Choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wise to add Protection Plans especially with the Covid delays in delivery nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind with Samsung Refrigerator Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says Samsung refrigerators are something to worry about. nothing to worry about here now that i have the geeksquad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection for my refrigerator. After setting it up, I ended up needing service, and every person I have talked to has been professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this warrant but also I am hoping my new appliances are so good I won't have to use it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Maggs. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say about the Geek Squad is Awesome, awesome service, awesome nothing more to say....reliable, knowledgeable, and again awesome.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great producf

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this look! Great quality.. beverage center js fh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection for my freezer! With this heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m hoping it will be worth it if I have to. Hopefully I don’t have to and then quipment is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my new LG Fridge has so many different options, I thought the extended warranty would be worth it in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was helpful but some things aren’t covered.. but those that aren’t part of the plan can still get fixed by recommended venders

    I would recommend this to a friend
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