Customer Ratings & Reviews

Okay, if you like giving money away the Geek Squad protection is for you. When we purchased our fridge we were informed that the geek squad protection would take over once the factory warranty ended. Every time we had to have our fridge repaired we were told the geek squad guys were just all booked up and it would need to go thru whirlpool direct. After two dozen repairs we find out that the fridge - that should have been replaced - is no longer covered. So essentially we gave Best Buy money to fix a fridge that they never had any intention to fix and didn't even schedule the service to fix. The way this warranty works is complete garbage, the service on it is garbage, the customer service is garbage. Maybe I shouldn't say that, garbage becomes something useful when it's broken down. There is nothing about the geek squad name, service, or warranty that is of any value to anyone on planet earth. Do yourself a favor and save your money.

I know that I was have extra coverage on my product just in case something may happen. Call Geek Squad is friendly of helping me set up my product.

Haven't had to use it yet but good piece of mind for outlet items.

Haven't had to use it yet but good piece of mind for outlet items.

The ease of following up on a repair needed through the warranty process is simple and efficient.

Its a warranty. Does what is supposed to do. Warraties my purchase

Product protection with Best Buy is inexpensive peace of mind, especially for larger ticket items. I have not had to use this one, but it's good to know it's there if needed.

So happy we have added this to our purchase. We have purchased Sears agreements in the past and they are so much more expensive.

Always get your protect! I recommend getting it on any and all appliances! If your uncertain weither to get it or not ask there option!

Never really bothered with warranty when I purchased anything, but this one turned out to be good! Always there when there is a problem!

Excelent customer service and very good product i will recommend this to all my friends and family

Haven’t had to use this service yet but I am happy it is in place in case I do need it

Works good hard time getting in my house though very roomy and keeps every thing cold and perfect size, hard to keep finger prints off

I bought this with my new refrigerator. I am usually willing to spend the extra money to protect larger purchases like this one was.

Excellent best quality ever can’t compare to Best Buy

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

Buen response con la garantía. Me respondieron sin problemas.

Got this along with the refrigerator. Would recommend to purchase it.

I bought the 5 years protection for very reasonable price, they give excellent services too

Guys were quick to remove an old one and bring a new fridge