Customer Ratings & Reviews

Purchased this service for my washer, fortunately I have not needed it yet but I’m glad to have it.

I usually skip extended protection plans, but I decided to go with the 3-Year Standard Geek Squad Protection for a major appliance purchase—and I’m glad I did. It’s already come in handy when I had a minor issue with my washer; Geek Squad made the process simple, and the service tech was professional and knowledgeable. The plan covers a lot more than just repairs, including parts and labor, and even accidental damage in some cases. It’s reassuring to know I’m covered for unexpected problems, especially with high-value items. The only thing to keep in mind is that some claims may require scheduling a visit, which can take a few days depending on availability. But overall, it’s a small price to pay for three years of hassle-free support.

I bought it for the washer and dryer for any future issues. You need to get extra warranty for expensive purchases, repairs can be pricey.

Great to deal with. Fast to answer your questions and to handle any situation you might have.

You NEED to get this especially with a big purchase. So glad we did it because Best Buy goes above and beyond! Our washer gave out and they fixed up our issue NO PROBLEM.

Mine is a washer/ dryer all in one. When clothes finish washing it starts drying them.

I absolutely love everything about this dryer, We have had zero issues since purchasing almost a year ago!

With the problems I have been having with my appliances, this was a no brainer to get

I bought the Extended Service Agreement for our new Dryer, Washer & SideKick Washer we bought at Best Buy for several reasons: 1- Piece of Mind - No worries for 5 Years 2- Much Lower Cost than similar offering direct from the Manufacturer! 3- Much Longer Coverage than similar offering direct from the Manufacturer! 4-Since we bought the Top-Of-The-Line Appliances with Steam, controls on the door, etc., there are more things that could possibly go wrong. Ah, piece of mind!

I have always purchased the product protection plan with anything of value like my laptop, tablet, and refrigerator. I have never had any issues with the plans. I have had to use them when my laptop battery and poercords gave out but they were replaced with no issues other than having to wait for the battery since it was not in stock. Highly recommend purchasing a plan to protect any electronics and appliances.

With washers and a dryers, I will always get a protection plan. Always have used them for this.

Excellent protection plan, it covers everything including parts and labor

The Geek squad is always fast with their service , I had a problem with a printer under Geek warranty and they replaced it with no problem

Haven't had to use it yet but if I do the peace of mind knowing it is there is great.

Very good. They will replace with a new unit if the problem can’t be resolved within the warranty.

I really can’t rate it as I haven’t had to use it and hopefully don’t have to, but it’s always good to have protection if you need it!

Definitely recommend an extended warranty on all pricey electronics, accidents happen, things stop working, etc. Best Buy makes the process easy!

I never win, so why am I reviewing this item. I done did this a thousand times mim

Love the plan I’ve never had issues with it always solve my issues

I’m glad I bought the extended warranty for a peace of mind. With the major purchase, I wanted to insure added protection.