Customer Ratings & Reviews

I always purchase the extra or extended warranties when i buy any products that are eligable. I believe that this extra or extended service is a very reasonable insurance for said products & would suggest to all customers to purchase it when you can.

Its so important to have piece of mind when you purchase the 4 year warranty protection. You never know if something could go wrong.

Manager sucks staff incompetent, and unaware of what they are selling. They don’t know their products.

000000000000000000000000000000000999999999999999999999999999999 50 word minimum!? Geez!

Smooth and easy repair very polite and professional

Warranties are a must for electronics, and Best Buy has some the best warranties you can get. Had a problem with an item before and it was replace and fixed before I could say anything. Good idea to get the warranty fo the most amount of years as you can. That way your guaranteed that product for those amount of years.

My geek squad installation was quick, painless and flawless.

[Employee of bestbuy] You should always get the warranty for added protection

THIS ITEM WAS AS DESCRIBED. THE INSTRUCTIONS WERE VERY EASY TO FOLLOW AND VERY THOROUGH. THIS PRODUCT MET OR EXCEEDED ALL MY EXPECTATIONS. I TEND TO NEVER BUY A PRODUCT ON A WHIM OR AS A SPONTANEOUS PURCHASE. I ALWAYS WANT TO BUY A PRODUCT THAT HAS A GOOD REVIEW. I THOROUGHLY RESEARCHED THIS PRODUCT BEFORE I PURCHASED IT.

I never had use it. Still got the factory warranty

Highly recommend getting Geek Squad protection. It's a 4 year product warranty, but a lifetime install warranty. I've had problems with the wiring in my car after the warranty expired, and they quickly fixed the issue without charge. Highly satisfied.

I bought it, even though I normally don't, for my car speakers. I HOPE I don't need to use it. But from my experiences in the past....I have needed to use it and they honor it pretty easily..no hassle returns. And they fix or replace anything that is covered.

Like all extended protections, it feels good to have it if anything goes wrong. I especially like this one because I was told it will cover the items I bought as well as the removal and replacement. I haven’t had to use it yet so we will see how it goes.

The warranty should start after the manufacture warranty expires and not at the same time. If your item breaks during the manufacture warranty Bestbuy will replace it hassle free which is outstanding, never have had any problems with that

I got the warranty for my car stereo, thank God!!

Not made use of it. Item has been working perfectly.

The agents were always in contact and made our schedules better great job

The technicians are very helpful and patient. They don´t stop until the problem is solved. It is an excellent service.

Great protection plan ..I am glad to have the Geek Squad on my side to help me if I have any problem...very knowledgeable squad.. very proud to know that there's the geek squad is there for the customers ..so they can help us in any way they can..

The geek squa service is a great added on service to have