Customer Ratings & Reviews

Very good and fast. They knew what they were doing.

excellent service im happy to count with there service

Agents were amazing and super helpful with installation

Haven’t had to use derive yet but I’m sure there will provide great service

Exelet and a big washer and clean the clothes out so good

Had the Greek guy come over to look at my new washer he was a very nice gentleman help me out really appreciate his service

Love have protection on my devices when I need it.

For the price, this washer measures up with the best of them. It has quite a few washing cycles/options. It operates so quietly that you would swear it's not on. Everything comes out clean as expected. Very pleased with it.

Quick & easy checkout for my washer when it came to buy it in store. We have had their services and they are quick, puntual, and efficient with the services they do. Awesome overall!!

I love, love, LOVE this new washer/dryer. Its so easy to work and it does a great job. Its near perfect for elderly , handicap people like my husband and i. The filter is easy to get to and do. The only problem is we have to have one of the girls to fill the dispensers for us, because they are low to the ground. Also they have to clean the pumps for us as well when it needs it because it also is low to the floor and hard to get to. Thankfully it does not need either of those very often.

It’s nice to have the extra warranty coverage. We always buy extended warranty. The technology of the newer appliances makes it difficult for the average Joe to work on the appliances. I sleep better at night knowing I have warranty coverage.

Has been using Geek Squad services and totally worth to get it, great service and customer satisfaction so far

Unit cleans well and has many features.my only complaint is its custom program feature is only programable via the app.

Buying a replacement washer and dryer is never a welcomed expense. Luckily we had our LG appliances for 15+ years with only one service call. No one wants this money outlay for new appliances, and to add on the service is an extra cost, but the peace of mind is so worth it. Best Buy’s no questions asked policy for a service call is worth every penny. Try to find a repairman the day after a houseful of company leaves you with a million towels and sheets to launder. You’ll pay more for his service than the service plan!

its awesome! we've had this for a few months now. if there are any errors it easily explains how to fix the issue. any issues are always just minor normal upkeeps that we forgot to do. I recommend this product 10/10. Some people say they aren't sure how they would like not being able to start another load while one is drying; with my experience it has been much better to take the time to do it this way then to constantly forget my clothes in the washer and have to rewash them because of the odor. this I can turn on in the morning and head out if I need to. also the timing is very efficient and doesn't take long at all to wash and dry.

Good pricing on 5 year warranties on major appliances and electronics. Never had to file claim but great peace of mind

Definitely a must to purchase this extra protection

Great service to add more time to your products warranty

I got a 5 year warranty for my washer. I didn’t receive any paperwork on the warranty. I called the geek squad and was told I didn’t need it. I hope not. The washer is doing great. I wanted a warranty for piece of mind and I hope it’s as simple as making a phone call if repairs are needed.

The installers came early and were friendly. They did the job quickly with no issues. Hauled away my old washer and dryer and were gone. Use Geek Squad if you need it done fast and right.