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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5643 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,643 reviews
  • Rated 5 out of 5 stars

    So glad this is available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with my washer and dryer. I havent had to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them yet altho I believe I shouldn't have a problem my son uses there services and always had good luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firat appliance purchased as homeowners and jts lerfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys are awesome! I had an issue with my dryer not coming on so i called an electrician, thinking it was the outlet. They came out and said the issue was the dryer, not the outlet. The geek squad guys brought me a new dryer and determined that the dryer was fine all along and the problem was in fact, with the outlet. Got another electrician to come out and actually fix it and now the dryer works great. They were very nice about the situation and set everything up for me before they left. They said to give them a call if i had any issues. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They look amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As right now I have been using it for little time, and they are good. But the test is until later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Geek squad warranties are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this . Its worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems where I need to call in The geek squad so I'm satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this to protect our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected the 5 year Geek Squad Protection for our New Whirlpool Washer and Dryer set. We now have ease of mind if anything should happen in the next 5 years. Geek Squad Robert was so easy to work with when we purchased these new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan and they refused to help my washing machine shaking all over the place. It was brand new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best service! We love geek squad for all of our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed Geek Squad, and the came through. Three issues resolved...just wish it hadn't expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek in the squad. Always doing the right thing to help out the customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions with apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent at helping with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced protection my old machine failed in three years with no geek squad had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to make it to my 5 years but i can rest easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job putting on my screensaver?That was under warranty, did not give me no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD Choice for any Expensive Appliance purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have LOVED using this dryer. It was my first big girl purchase for my home. I use it a lot bringing home laundry from work and washing the towels. It has been so perfect and I love the sound it makes when it's done. I do a little dance with it if that makes my weird

    I would recommend this to a friend
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