Customer Ratings & Reviews

Purchased this guy during the 4th of July sale and got an unmatched deal. The dishwasher itself cleans great, I use Finish Quantum pods and rarely have anything left on the dishes and I never rinse them ahead of time. The drying can be improved upon, but it’s not like the dishes come out wet. The only thing I don’t like is the way the racks are configured, nothing fits my dishes and I have to bend the prongs to make it work. Lastly, third rack is a game changer and it allows you to wash so much more.

Love the design of the LG microwave. Very easy to install and operate.

I have this service any time i got an appliances in best buy and always fix the problem faster and no drama like others insurance

Showed up on time did everything right the first time

Paying for the 5 year protection on a dishwasher was VERY wise. The dishwasher died after about four years and because the parts couldn't be ordered any more, Best Buy replaced the entire thing. That was fantastic. Normally, I am not a fan of these upsells but this time was different. I think I got 5 years protection for the price of 3 because we are Total Tech subscribers. You should consider that.

Thank you thank you thank you very much Best Buy for everything you have given us and buying with you guys I support you guys all the way

The protection i have is reassuring on such a large and costly purchase as my induction stove. Thou I am not certain if it is for five years of protection it is certainly more than if I just purchased it from Lowe's

I bought 5 years of protection as it broke down to $90 per year which seemed reasonable. Just got the unit installed and it is working fine. Hope I don't have to use the policy for a long time.

I bought this for a new GE oven. Since it was more complex electronically than my old basic 30+ year oven, I figured it was a good idea to get some protection on the oven, mainly because it seems that in today's world the modern appliances don't have the longevity that older appliances did, and if something went wrong with the various electronics of this oven, it would cost far more than this warranty to fix or replace them. To be honest, I don't really expect to have to use this warranty in the 5 year period, but "just in case", I've got a better warranty than the one year warranty offered by GE. Since I got a fantastic discount on a floor model oven, I was able to justify adding on the modest cost of this 5 year warranty. So the idea and cost of the warranty seems a good idea and reasonable cost, I gave it 4 stars. I couldn't assign 5 stars unless I actually had to use the warranty and experience how well the service worked.

Appointment for repair was so easy to arrange that it was at my preferred time.

This protection gives us peace of mind. We know if something goes wrong the Geek Squad will repair it and that is good.

FAST & RELIABLE DELIVERY SERVICE. I RECOMEND WITH A+!!

The Protection Plan does what it says. No questions asked. A must have for all my products!

I highly recommend getting the geek squad warranty on any appliance you purchase. It is worth it for the peace of mind in knowing the item is backed to be either repaired or replaced if necessary. Being a geek squad member covers the install and removal cost as well, plus offers discounts on warranties.

Love the option to have my dishwasher with a great warranty!

It’s always a pleasure to work with the Geek squad guys. They are very helpful and very knowledgeable.

When you spend money for major appliances, you should get the protection. Geek Squad does an excellent job.

After only 4 months the stove stopped working. I called Best Buy and they sent me to the manufacturer. (I paid for 5 year geek squad extended warranty) manufacturer LG requires that I have an electrician inspect the outlet and prove that the problem is not electrical before they will repair the stove. Best Buy provided the stove and the electrical cord. They installed both. Be warned. Best Buy isn’t providing service. They’re going to make you pay. $$$

Once I understood this is makes tremendous sense to do this -- and we generally never buy extended warranties. The dishwasher has a one year parts and labor warranty. The Best Buy warranty extends that for 4-more years for $200. Overall we have a 5-year parts and warranty contract. One service call would likely exceed that greatly. Every Best Buy person we talked to about a difficult problem exceeded our expectations,

Love the refrigerator, plenty of room abd really good ice .