Customer Ratings & Reviews

The Geek Squad is always so helpful every time we use their services. I never walk away without a new tidbit of use knowledge. Example, they always have little helpful tips on navigating through the Best Buy app to get things done and save me time! Thank You Geek Squad!

I would not recommend anyone to purchase Best Buy Installation services. They installed a refrigerator in my house however they installed incorrectly and cause water damage to my home. Best Buy later denied installing the refrigerator although my paperwork and home cameras shows they did. The deliver team lied about installing the refrigerator. After being a Best Buy customer and rewards member for over 20 I have decided to never use Geek Squad or Best Buy installation services EVER AGAIN

Just great that I have the protect protection even though I know KitchenAid is a very reliable product

Works good,quiet, only thing is the handle catches the light and makes it look dented. Not the prettiest,. I had to order it on line and if I had seen it in the store probably wouldn't have bought

First off ill need to say it looks awesome in the kitchen being stainless steel. The large oven makes it easy to cook more than one casserol at s time. The wifi snd voice control feature is great(and has a app u can download to control as well) . The burners heat within seconds . Its the fastest i seen water boil. It has a large drawer to fit extra pans snd the bread proof is nice also . You just push a button as well as this keeps mesls warm to. Over sll this is a great buy i have nothing negative to say about it. I would definatley reccommend it.

I’ve bought this protection plan on every TV I’ve purchased from Best Buy (4)…worth it when something goes wrong…like lightning strikes, warranty replacement TV direct from Sony…makes me feel safer about the purchase.

I don't even remember buying this.I'm just leaving the review to hopefully get a four hundred dollar gift certificate.

We tried to have our 20 yr old over the counter microwave repaired. Sadly, it was dead, Jim. He strongly recommended getting the extended warranty for ANY new appliance, as new units are just not made to be a durable as those from 20 years ago.

Great service for the price. If they can’t fix the item, they provide a refund of the purchase price. We always buy the extended warranty because it is easy to deal with Best Buy if you have a problem.

I love it. Very easy to use and connect to my wifi and app. Wouldn't trade it for the world!

Great option to protect. Covers almost everything.

The geek squad installed my dishwasher and they answer any questions I had about running my dishwasher.

I always buy the protection plan on large app you never know when you need it and they are fantastic to work with they fix everything and you are not charged anything

I always buy the Geek Squad Protection for all my appliances and equipments.

I love geek squad protection. Very well worth the money.

I always add Best Buy Geek Squad Service to all my Appliance purchase & Computer products purchase from Best Buy. Best Buy Geek Squad Service is really valuable & Best Buy always provides excellent after sales service if geek squad service is ever needed, I strongly recommend to purchase Geek Squad Service on all Appliances , Computer products and Audio - Video products.

This product exceeded my expectations. It’s well-built, easy to use, and delivers outstanding performance. I noticed results almost immediately, and it has become an essential part of my routine. The quality is top-notch, and it’s definitely worth the price. I highly recommend it to anyone looking for reliable results.

Love geek squad.. they are really good about fixing your item

The service was great with the removal and installation of the new dishwasher.

Protection plan is great. If the could get an appliance repair person that does more than sit on his stool and look at the appliance it would be great