Customer Ratings & Reviews

Smart efficient reliable clean thoroughly, avoid obstacles, and handles pet hair with ease. A great time saver

Best vacuum ever. Good thing I had extended warranty because it stopped working two months after manufacture warranty expired. For the price it should last longer or have a longer manufacturer warranty.

This thing is a workhorse. Cats have been breaking into my home by way of the doggie door. And they run rampant around the home. Smacking vases to the ground. Pushing object off counters. It’s like they don’t want us in our home. We decided to go all out and take a portion of our weekly Olive Garden budget into buying this beast. Unlimited bread sticks can wait if it means a clean home. Totally recommend this workhorse of a vaccum.

I have used geek squad in the past and they have been able to help me.

It’s been almost two years and works like the first day the only thing is the cleaning the vacuum cause it get really dirty sometimes and the time is less then 30 minutes in full power. For now no need to complain about it much

It’s great for spot cleaning but doesn’t effectively clean large areas, depending on what is being cleaned it mainly is a scrubber more than a vacuum mop.

Awesome little gem to have in your home. This machine definitely cleans the pet hair very very well! This machine also “spot” cleans certain areas for me when I don’t feel like plugging in the vacuum, I just click spot clean in the App and viola!

I really enjoy this Dyson stick. I could never imagaine going bafk to a traditional vacuum. Great attachments and it can get very powerful. I went to this one from the V11 but I cant really see the difference versus the attachments. The price is a lot more and i csnt justify it. Maybe if i had hard wood floors then it would be. However, I really do wnjoy it and im sure you will as well.

Excellent service when I request the warranty or assistance.

Great vacuum, only downside is it getting clogged somewhat frequently but its an easy fix. Otherwise the suction is extremly strong, to the point it lifted up some of my carpet that wasn't stapled down correctly lol

For items that are super expensive, I always get the Geek Squad protection. If they can not fix a broken item, they promptly refund the purchase price so you can replace it. They are not the quickest, but they are reliable.

I purchased this protection package based on the Geek Squad brand. I trust that if there are issues, Geek Squad will honor them. I have not used this service for the purchased device yet.

Cleans very good, way better than roombas. The app tells you exactly where it cleans. But after a year the springs on one of the wheels got loose. Definitely get a warrenty

This works perfectly but there was an issue with it. It was already defected and a brand new one that I just got. It has four different attachments and it was hard to connect together like it would get stuck. If I wanted to change attachments I have to force it out.

They are always helpful, they will help you with all your questions

Great vacuum cleaner offering reliability and agility to get to the most inconvenient locations. Though this is my 3rd vacuum of this brand(the 1st one a wheel fell off, and the 2nd would no longer turn on, both malfunctions occuring within 2 years of daily use) i would most def purchase a warranty. Great product overal despite the hiccups

My robot is a good duster. Of course it doesn’t do an immaculate job and can’t get all the nooks and crevices. Overall I appreciate the dust it helps pick up & I don’t have to sweep daily anymore which gives me time to tackle another thing. The bad side is the robot doesn’t always connect to the charging base so I have to place it on manually after I notice it didn’t sweep that day & I do clean the charging areas w/a me clean magic eraser.

We have a tri-level home with an open floor plan. Having 4 kids and pets, I was constantly struggling to keep up with the crumbs, spills and dirt tracked in. Heaven has been a lifesaver. No more plugging and unplugging from room to room and winding up the cord to go upstairs and down. I just grab and go. They even use it in the car. It works great. We did have a good clogged up and it started making a very loud noise but it was pretty easy to remedy. Overall on. Very satisfied

always easy to work with they never feel like they are trying to help the business over the customer if that makes sense, every time iv had to exchange something they are quick to work with me and dont question you like you are lying like other company do if you try to return an item its the only reason i ever bother getting a protection plan cause i know its actually worth the money and hassle free

Overall I feel it is a good vacuum it started to make this loud noise so it was good to have insurance for it