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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5006 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 5,006 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return process was seamless. I brought my lights in that weren't working and immediately helped me with the return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is essential for appliances and electronics. Especially when you spend a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer and dryer have had some issues and the techs are great. Love the window for the appointments and they are always very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to cash these in before and I will say I will not purchase another product without a warranty. Easy to use if you if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is so clutch OMG I love Best Buy so much. They have saved my life multiple times on when I need electronics, etc..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan to add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plan to sign up for very easy to access and gives you great protection from a variety of incidents after the warranty ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great investment when buying pricey items. This is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to know I have protection on my investments I buy at Best Buy in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protecting my items is well worth the price because you never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sense of mine getting the geek squad extra protection plan well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for when I'm not at home. Exactly what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair individual is very knowledgeable of my appliance. Knew exactly what was wrong and how to do the repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely helpful and knowledgeable. Pleasant interaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product, ultimately didn’t work out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product. We have three cats and two are Maine Coons and one of those is quite large. The vessel wasn’t tall enough for him and he wasn’t comfortable in it so didn’t use it and did his biz elsewhere so we returned it. The customer service from Litter Robot was great and the app worked well. Two of the three cats were fine with it, just the one ultimately was not. It wasn’t a problem with the unit so still receiving 5 stars. I would still recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t normally but protection but this was so cheep it was a no- brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty. I always protect every purchase. Never have had issues with warranty on an item. Always great customer service , very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great experience with extra protection as the Geek Squad is there for us when we need advice or help.

    I would recommend this to a friend