Customer Ratings & Reviews

Geek squad is very helpful and friendly on my devices providing good coverage. I definitely recommend having geek squad when it comes to having a tv, computer, surround system and laptop I recommend having coverage with geek squad they will help you out 100% satisfied.

The Geek Squad was helpful, kind, understanding; but in my case, just this once, they didn't quite get it right. You CAN put Webroot on a Kindle device. Having said that, this didn't deter me from renewing my Geek Squad subscription!

Purchased protection in case the little one accidentally damages the printer. Better safe than sorry. Good value for peace of mind.

I would recommend this to anyone as you never know what can happen especially when making purchases for children. This definitely came in handy and they treated us very well even though I was a bit frustrated due to the incident with our device. Wouldn’t think twice about purchasing this again! What a life saver!

Best Buy is the best of best in warranty repair and accidental damage protection service. Used to shop the mail order stores to save couple bucks. However the quality of merchandise, no matter what country MADE, is not always good. Rather walk-in than mail in for repair. Experience is the best education

Having geek squad is a great addition for your purchases! They are extremely helpful and what a great value for price!

My luck has always been when i dont purchase protection somehow i break my things. Geek Squad gives a peace of mind and allows me to enjoy the item because i can take it in to fix if need be.

Amazing digital polaroid that prints your specifically chosen picturs keeps from wasting Polaroid film on bad pictures

my dad bought it for me for Christmas and i love it!! Had the best quality for videos and images makes my youtube videos come perfect

I always recommend getting the extra insurance cuz if you have any problems they don't ask any questions they just give you a brand new one it's very smart to get it because electronics do break even the most expensive ones and best build ones

Excellent gift for my daughter who takes a million pictures

Geek squad is some of the best insurance that there is. If you worry about breaking products or you’re gifting to someone rough it is totally worth the extra money. This will totally replace it if something goes wrong.

I have used Best Buy's Geek Squad Protection for other purchases and have always been happy when I needed help. As a hiker I am pretty hard on my cameras and would not even consider not getting this protection. Weather in the store or on the phone the Geeks have always been professional & helpful.

Excellent product, got it for my daughter for her bday and to this day she still have a great time with it. Photos are very clear and easy to use

Camera was fixed perfectly. Will use again. Awesome

Geek squad service is a great thing to have if anything goes wron

My Fuji x100v was damaged during a trip and this warranty was excellent. They sent it out attempting to fix it and wasn’t able to however they credited me the whole cost of the camera

When available, I always purchase a Geek Squad Plan. Although I hope I never have to use it, if I do, the Geek Squad is very knowledgeable, helpful and professional. I feel more secure knowing that I have access to them.

I extended Geek Squad Protection on my Canon G9X camera in June. I know I put portable gear through tough use and am glad I got it as in August the camera stopped working while climbing 14ers. I brought it in to get it fixed. About 2 weeks later (I was getting frustrated by the wait time) Geek Squad trashed the broken device and replaced it. My only complaint is that I thought the contract would roll over to the new camera. It didn't, so I'll have to buy protection again. And will!

A must for anyone buying new items. The tech came out and fixed the leaking washer issue. He replaces the door seal and left an extra for future replacement if needed. Was very professional and even gave a few tips about front loader washers I didn’t know!