Customer Ratings & Reviews

I'd your going to be buying electronics it is definitely recommend to get protection.

Good peace of mind for an expensive product to ensure any problems doelnt end up costing you thousands of dollars

Excellent service and worth every penny!!! They assess, our dhip it out free of charge for assessment! Then if needed, they fix it or replace it!!! Geek Squad is literally the only reason i shop at best buy. Thank you Geek Squad for always helping when the chips are down. :)

I always buy my cameras for my photography business from Best Buy and the main reason is the fact that they offer Geek Squad protection. I have had great luck with the Geek Squad. If they cannot fix a camera, they will offer a replacement.

I highly recommend everyone to pay a little extra for the geek squad protection plan. I purchased the plan for my OLED LG TV. I just used the plan cause my lg tv had screen burn in. Geek squad technician came out assessed the issue, ordered a new screen and once screen came in they installed the replacement. The technician’s were knowledgeable and friendly. I was so glad I purchased the extended warranty as the factory warranty had already expired. In fact my geek squad is going to end this November so just in time. I didn’t have to purchase a new tv. Thanks again geek squad.

Recently bought a sony a7 iv, I added the Geek Squad 4 year protection. Why? Accidents happen, when you have the protection, you will have peace of mind. Just bring your item to any best buy and get it replaced no questions asked.

sent my camera out to get fixed, stopped working. error. They couldnt fix it. Was simple. Go to store, got credit, bought a bigger camera and upgrade and paid difference. Was super easy .

Good to have a piece in mind should anything happen

Must have protection for an expensive investment. When I first purchased the product, I didn’t get the protection but went back to Best Buy the next day to add it. You have to bring the product in to verify there is no damage to it but the extra cash is worth it for such an expensive investment.

You can never go wrong with Geek Squad! They're fantastic and easy to work with. Definitely recommend!!

Everything you need from a warranty / troubleshooting perspective !

the thing cost 2gs. you better believe it has accident protection

Amazing staff able to assist me in any technical Issues, Definitely worth the extra price just to feel that your brand new equipment is protected no matter what!

Absolutely must have with any expensive products. I haven’t had to use it for my camera

I love having the extra protection just in case something goes wrong.

This is a must for any camera you decide to get. I love having the piece of mind.

Never really used it, but it seems like a really good deal.

I have not had to use the protection plan as of yet but it certainly provides peace of mind for larger purchases