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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Rated 2 out of 5 stars

    Go with gopro not 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Only records when it wants to. Red light will be flashing like it's recording, but will not be recording. If i record a 20 minute ride, the video will only be 2-3 minutes long. Too bad its beyond return date.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work as advertised with GoPro cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda bummed about this protection. I bought it for my GoPro after both the Best Buy Employee who got it from the case and two guys at the customer service counter said that if it was broken, I could bring it back and get another one right off the shelf. Turns out that wasn't the case. I gave them the GoPro and they're sending it somewhere to see if it can be replaced. Not really as advertised :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I had it and didn’t know it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know I had a 2yr service contract. ?? Is it for my GoPro?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel this was worth it. I ended up paying a lot of money and the problem was only like a band aid because the wifi card was out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Store Credit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know the item would need to be shipped out for repair and that it would take a couple weeks. Under the impression it would be replaced new. Was given a store credit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad always gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with the service that geek squad help you with there always willing to go the extra mile to help you out with there service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure they have it in writing on receipt. Said I had more covered then I did

    No, I would not recommend this to a friend