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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 545 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 30 reviews
  • Rated 4 out of 5 stars

    sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wise to have the protection, though Best Buy sells it as being higher-value than it is. More steps and less easy than promised, but still helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luckily have not needed to use my protection plan, but it is great to have just in case I do have a drop occur. I think it's good for the lens because that is what bumps into stuff more often. Plus manufacturer warranty only covers the defects portion and not damage. I just wish the protection plans were a little less expensive, but I understand the reasoning behind the prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are really helpful, with anything that you buy from the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the price of the plan. I hope I don't have to use. But if something happens other than it getting stolen, I am covered. Have used the BB protection on a different item. They just gave me a gift card for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked to have new experience with different lents and this give me this opportunity .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am partially satisfied, because I thought that this warranty picked up after the manufacturer warranty, however, it runs concurrent with manufacturer warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Makes life easy and gives peace to mind knowing if anything happens geek squad will repair or replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey and haven't needed it yet (knock on wood), but hoping its easy to use if I do need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good I guess, hope to never need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I guess, its an insurance plan essentially and I hope I never have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk if I’ll need this but it’s always good to have insurance on your expensive items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this because it is more longer than the manufacture warranty just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrenry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to claim but, it could be worth the price if they add lost/stolen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection on my tech. Geek squad protection is worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good peace of mind to have accident protection from Geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lens protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the added protection especially for outdoor pictures. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental protection on all my electronics. you never know whats going to happen. Never hurts to have a backup plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a warranty. This not a product that has been used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased Geek Squad service and they have always been helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in todays busy life never know what will happens suddenly

    I would recommend this to a friend