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Customer reviews

Rating 4.6 out of 5 stars with 63 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 63 reviews
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan with a 75 in tv and sound bar as a present for my dads retirement. I’m stationed a few states away and I didn’t want him trying to lift the tv or sound bar if anything went wrong and I wasn’t there to help. I assumed the service would include installation and moving it anytime he wanted but they provide more than that. Not only did they install everything; they set it up, trained him how to use everything, and continue to provide support. If anything at all goes wrong with the system the only lifting he has to do is his finger to dial the phone. Within a few days (usually sooner rather than later) they come out and fix anything wrong. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insures peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this protection plan is a wise choice with big ticket electronic items like TVs or Blue Ray players given all of the quirks associated with technology these days. If you read the reviews of those who have had issues, it's always a happy ending when this plan comes into play, and a horror story when the opposite is true. I chose to spend the bucks and include this my my purchase and feel much more secure about my new TV and Home Theater system. That peace of mind alone is worth the price of admission in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection and worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has already paid for itself with a few problems that I had along the way with my tv. I was skeptical at first to purchase thinking I’m just throwing away money but glad I did it. Geek squad was great and easy to work with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tha squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave Best Buy without it.. never... i have bought a lot of stuff there,,,,high end.. sometimes it just doesn’t deliver ..that’s what they are there for.. i have Ben let down only once by this protection and it was on a 4 year old blue ray... no biggie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought long and hard on whether I should buy the protection plan or not. I usually say NO to these plans, but since this was for the TV and the mounting service and since I decided to have them mount the TV/soundbar, the cost became more affordable. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be a little expensive but totally worth it when purchasing electronics. So many moving parts who knows what could potentially go wrong. Rather spend a little more to add procreation and know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on my purchases & have been ALWAYS/VERY pleased w/polite, knowledgeable, trained Best Buy repairers, never had any problems. My Best Buy Geek Squad GUYS are The Best!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True peace on mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use it but love the peace of mind Best Buy provides on such high end products. Price can seem like a lot up from but at the end of the day it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many expensive products from best buy and I always add the protection. Believe me when I tell you that it's worth spending the extra cash on the qeek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many expensive products from best buy and I always add the protection. Believe me when I tell you that it's worth spending the extra cash on the qeek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many expensive products from best buy and I always add the protection. Believe me when I tell you that it's worth spending the extra cash on the qeek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say I've needed it yet, but I can say getting this rather than 2 yr plan is a very good deal and can make the difference... Protect your expensive purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a unique one of a kind purchase. I loved it! It might my needs and exceeding my expectations. Its a great buy and will last me through the years! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan has been excellent. You can always get the help you need from a very polite and knowledgeable person when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HifiGuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a safety net. You can’t go wrong with choosing geek squad service! Thanks for the service and piece of mind!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan a must have when investing lots of money on electronics.Better be safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better protection like geek squad protection they literally try at any cost to fix your products and help you out always have great expirences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have for all of your investments. Nothing like having peace of mind for whatever life throws at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre getting audio equipment and buying something that could use the tail coverage, this is the place to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to have the electronics or speaker accidentally go, Best protection with 2year and it’s in house too.

    I would recommend this to a friend