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Customer reviews

Rating 4.8 out of 5 stars with 44 reviews

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98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 38 reviews
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is worth every penny. I replaced my vacuum in store, no issues after it suddenly died out from useage after only a few months. The manufacturers warrenties dont cover to the extent of normal wear and tear. Geek squad did. I got a $100 vacuum for the price of my GSP replacement plan. Had I not had that, I would have been out money and a vacuum. GSP is such a great thing to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, No Hassle Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply would not purchase a vacuum without the Geek Squad protection. The very reasonable cost is a wise investment. After experiencing a problem with my last vacuum, I returned it to the store, and it was replaced with my choice of a newer, more suitable model, and I just paid the difference. The associates were very helpful, and I'm very happy with my new vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extended warranty because it seem like vacuum don't last long at all and explained to rep that helped us find one he advised protection and what it covers so I think it worth extra 20 because they don't last long and we don't have to pay to get a new one if this messes up in a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mid grade. Carpet cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t imagine my home without one of these. Could be heavier to suck up more of the grimes water but I’ve learned some tricks such as just using the wash mode with white vinegar instead of soap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is awesome. If your covered product starts giving trouble you can return/exchange anytime within the 2/4 years (as per your plan) and the best part no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP laptop stoped working so I took it to geek squad at Best Buy and they helped to make work again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy from Best buy...I always get the replacement plan. I have needed to take back a product before and with the plan ..Bestbuy replaces anything. no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of standard protection from the Geek squad. Great price for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever buying anything from Best Buy I always buy the Geek Squad protection. It has save me money in the long run and peace of mind knowing my purchases are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service well worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When u have a problem with my purchase I call and because of this service , I can automatical get a replacement if they can’t fix it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchases i did . i will use my best buy for my next purchases. They help with honesty, and respect and courtesy. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth a look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the 4 yr plan on a couple of items that I knew my kids might be rough on. The plans have been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price for a 4-year extended warranty for our new vacuum, nice peace of mind knowing if anything goes wrong, that we are covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight as I live in a bi-level home. I have 3 young children and have no problem cleaning up after them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth the few dollars it cost. I have used it a few times, hassle free returns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get a replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my vacuum. This maid it painless, all I had to do was go in and pick out a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved A lot of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans save you a lot of money. Highly recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Protection Plan, never had an issue when I needed to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has a great warranty program. I never buy product without their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guarantee product exchange or money value, good price to purchase for electronic items

    I would recommend this to a friend