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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 6 reviews

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83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Rare Exception for Extended Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy extended warranties or plans. However I had purchased a 4 year plan for a Dyson vacuum because of the amount of plastic on the device and the nature of its use. Well worth it this time! After a handful of years the head of the vacuum broke. I took it in expecting to get it repaired but I got a gift card for almost the entire amount of the vacuum, years later! No questions or hard times given, the warranty was honored then and there. This experience will make me much more likely to consider Geek Squad protection in the future. It should also be noted Geek Squad is one of the ONLY warranties that will cover burn in on an OLED tv. Read the fine print at other stores, usually not covered elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are a must with high end products. I’ve used geek squad protection plan a few times. Always helped me 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Neato Robotics vacuum. They're pricey so i definitely believe its worth getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad 4 Year Protection Plan is worry free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    was misinformed by best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told the extended warranty would extend the manufact warranty and it does not. Called support and they would do nothing and said sorry the tech was misinformed, so sorry so sad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Geek Sqaud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed Geek Squad service ever since it became available and never had any complaints.

    I would recommend this to a friend
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