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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 592 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 592 reviews
  • Rated 5 out of 5 stars

    Great experience purchased panasonic blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caitlin was awesome. Explained the features and advantages of this panasonic blu ray dvd player. It has performed great and rivals other top quality blu ray players costing hundreds more. Highly recommend this store. This young lady is highly competent and knows her electronics plus store policies,warranties,geek squad details and more. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to purchase this protection game me peace of mind to gamble on open box. Happy with value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea. I highly recomend getting the warranties. I just bought these and added it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year Geek Squad protection. Always a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very friendly very knowledgeable and help me solve all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy and Super Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with my Insignia 4K TV and as I tested it, it is working well even with the regular DVDs. Great investment and would definitely recommend this product to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection when you need it! I am glad I purchased this protection plan since my DVD player died in the second year of ownership. Exchange process was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-year protection for a blu-ray player I bought for my sister for Christmas. I wanted to provide her with insurance for the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV and I always get the helped needed promptly when I am needing to get my TV working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed my Samsung a Best Buy decided its return and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always go with a service plan, but on some items it's a no brainier. Over the many years I have absolutely no issues with Geek Squad service (though I haven't had to use it that often). Recommended - especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the room to download more games to my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy to purchase. Great to have if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. Processed my warranty with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the best help and get my questions answered quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go with geek squad they are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great to have geek squad protection on my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed to use it but it was there in case of the need. Best buy is great for all things needed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it as the 4k player I bought it for failed twice in the first year. Best buy applied the full price of the unit to a different model and that model works great. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new DVD/ Blu-ray player with 4 years extended warranty and worthy for Me to be in Peace.

    I would recommend this to a friend
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