Customer Ratings & Reviews

I absolutely love this music player!! It's just what i need for my guest bedroom!

Purchased headphones for my hearing challenged elderly Mother & added extended warranty. At the time they were easy to connect through our cable box. 2 years later we no longer have a cable box & even with an adapter (samsung tv’s only have optical style for audio out) I was unable to get them to work. I took them in to be checked to see if they were broken or the adapter wasn’t working properly OR if it was operator error. The Geek squad member I met for my appointment wouldn’t even bother with them. He basically said they were really old (2 years) & he doubted he even had a way to check them. Best he could do was a partial refund. His demeanor was as if I was wasting his extremely valuable time! I felt as if I really had no choice. I took the pitiful refund & asked where the headphones was located to look for a new pair. He directed me to the farthest (completely across the store) opposite corner. I asked were there similar headphones that might work. He looked at me as if that was the last straw for his patience, and replied, “find someone out onnthe floor & ask them.” Wow!

Onkyo always does what is needed. And when you buy here Best Buy with all specialist support. Plus all concerns or questions, answers. suggestions is a no-brainer. I love to have these two stores always for my electronics. collecting rewards and points from this last purchase. I get a new TV 65 for a bedroom.

The extra protection beyond the manufacturer's warranty is well worth the cost.

Can’t buy anything without making sure you have the proper protection!

Has wonderful sound movies are like watching in a theater we are very happy with this product and enjoy it very much .Thank you

Love Best Buy First class in Customer Relations, Care & purchase pro

hope to never have to use them for no reason to to

I normally don't buy extended warranties but this seemed fair to extend the warranty on my turntable.

Geek squad warranty is the best money you can spend on upper price range electronics. My 4 year old TV went bad and Best Buy issued me a credit that was as much as I paid for it, and there was no charge for the service calls. External circuit boards in these new TVs are reasonably priced, but if the circuit board in the screen takes a dump as mine did, then it becomes a throw away, as a screen costs more than a new TV.

Worth every penny! They fix or replace anything protected and I never worry. I always buy my appliances etc from bestbuy because of this service.

A Great product protection plan at a reasonable rate. Techs are an awesome group always willing to help

Great service! Haven’t needed it but its nice to have!

I love my Denon. The price for this model was amaizing.

I learned the hard way by not buying the service protection plan! I bought spouse a pair of headphones to view tv and keep the peace in our house. Well it broke two months into owning. I was out of luck so next time I buy any electronic equipment- I’ll play it safe w a plan.

Very necessary! Don’t get caught with your pantz down

Bought this receiver instead of the Sony STRDN850. I went back and forth but decided on the Denon. It was a very easy setup. I went ahead and put the speaker wires on using banana plugs before I powered on the receiver and went through the screen setup. I got one of the speaker wires backwards by putting the negative to the positive post and during the setup process it informed me that this was the case. The setup went very smoothly. I plugged in all the HDMI cables for my components, setup the WiFi and then did the speaker calibration. Took me about 1 hour to remove my old Yamaha receiver and replace it with this one. The Audyssey speaker calibration using the included microphone and cardboard pyramid was also very simple and straight forward. The GUI interface on the TV screen is very basic but informational. The sound from both the cable box and the Blu-ray player is phenomenal. I'm hearing sounds from my rear speakers that were not audible from the old receiver. The Bluetooth is also very easy to set up with an android phone and the airplay feature for Apple products works just as well. After the setup it prompted me for a firmware update but I didn't do it because I read on some other reviews that it always would fail and then you have to repeat the setup and speaker calibration process again. Since I'm not experiencing any functional problems with the receiver I went with the old adage that if its not broke don't fix it. I've had this receiver since the beginning of January and I listen to all TV shows and movies using the excellent sound produced by this receiver. If you are looking to replace your current receiver I would readily recommend this Denon to anyone looking for a mid-level 7.2, Network ready, Bluetooth, 4K receiver.

Very necessary. Dont get caught with your pantz down

I will always purchase the protection plan through the company at Bestbuy. If your going to spend $500+ on an item, and additional warranty is recommended due to the unknown of the working ability of that item. They are easy to use when needed and it provides a level of peace of mind when buying something with hard earned money.

Great Receiver. I have added several devices and Bookshelf Speaker and I have even added both MP3/CD Recorder as well as my FireTV. Great buy for the price and great sound quality. I am enjoying the sound and so are my friends and family. Can't go wrong.