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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 199 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 3 out of 5 stars

    Hopefully a Wise Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this out for peace of mind. Hopefully all the reviews about how good this coverage is are true. But even better would be if I never need to use it .... Time will tell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extended warranty. Never ever ever used it. Had to reach 50 characters.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Already done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already explained that I have used only one pp. In the past.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not received back from repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received bsck from repair So not sure if warrenty is good

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.