4-Day SaleEnds 1/20. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 171 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 171 reviews
  • Rated 5 out of 5 stars

    Great little Sub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 10" REL sub has surprisingly great low hitting out put. Great for movies but works well with music to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super amazing. Even better when on sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a sub on the pinch after upgrading all my other speakers. Got BB to price match this bad boy for me and I have been blasting all weekend. Super great addition to my new home theater setup for the price I was able to get. 1/3 of the gain is enough to fill up my room with solid clear bass. Highly recommend it if you can get your hands on it during a sell... b/c to be sincere at the regular price of 400 you better off just going higher and getting something like the pb1000 instead. But yeah during a sale this beast is hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, helpful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic went above and beyond to get my system up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service by Arial was perfect.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new tv and receiver, I needed someone to set everything up for me. Arial came here from the Geek Squad and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Klipsche subwoofer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer does hit some deep notes well. I havent had any distortion with medium high volumes. The fit and finish are top notch. Overall i give it a 7.8 out of ten as it could go a little lower on the notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent repaired my device , thank you, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use protection kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Um this review is for a protection plan. Can’t say if it’s good cause I haven’t had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth considering

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thinking I got this for a rather expensive sub-woofer. I've been buying sub woofers for about 20 years and even though I don't abuse them, they seem to die between 3 and 5 years. So this is a crap shoot. When a product fails within coverage, I've never had a problem getting Best Buy to replace the product or refund the price no matter where I live. I don't buy them on everything, but for things that tend to fail (and depending on the cost), its a nice option, especially if you are giving something as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix my product right the first time and the price was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Amp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this amp. Yamaha is the best and has good pricing too. you can't beat it! I needed something to power my Bowers and Wilkens speakers. They were not big speakers, they were only book shelf speakers, but the step down from this in Yamaha or other brands at the this level or lower, didn't give me the power in the sound I needed. Well worth the money and felt like it is a good prices for what you get. I wanted simplicity and good sound. This Yamaha delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement was mailed out quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the exchange process has been very easy. So glad i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping that i will never have to use it. But its nice peace of mind knowing that i can just go to my local Best Buy and not have to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your speaker with geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't need it but I wanted to answer a question from my last review. Someone had asked why Best Buy didn't offer a protection plan on subwoofers and speakers. I purchased a geek squad 4 year protection plan for my Klipsch subwoofer for an extra $30.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome! When you need support for products the are the go to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the business. If you have an issue, they will help get to the bottom of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great safety net for your electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Worth the money. It's a must have theses days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALITY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is an essential part of everyone’s connection to the manufacture’s product and Kingdom! Geek Squad is sudden in there ability to repair and update You on product performance or replacement. You will come in and leave satisfied even happy because You know if it can happen it will happen (Murphy’s Law)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal I run into trouble calibrating media room speakers and their tech came to my house and solved the issue also I had some trouble with my laptop and their techs fix problem with ease. Well worth it, it pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad show me how to fix my sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad show me how to work my Bluetooth Soundbar which I couldn't figure it out but they showed me how to do it so I would recommend them even as far as something simple as fixing a soundbar without his new modern technology that's going on right now

    I would recommend this to a friend