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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 211 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Rated 1 out of 5 stars

    Sound bar not connecting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is not connecting. Conneçted as shown on directions need help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting on product to ship . They said it be here 2 days ago and it hasn’t even shipped yet . Poor service . Happened last time I bought on line also . This will be the last time I buy from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy home theater products from bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never have had any problem getting a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind buying the extended warranty protection. In the past I I have had to use the extended protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Somewhat disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed. Connected it to the subwoofer out on our receiver and have played with the low bandwidth filter on the sub, but the sound remains muddier than I would have hoped for given the manufacturer and the power of the unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Skip this one...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofers should be FELT, not heard. I barely felt this one, and when I turned off my main speakers, this unpowered sub was pumping out louds of sounds.... This one is going right back....

    I would recommend this to a friend