Customer Ratings & Reviews

Always recommend getting protection plan, almost zero hassle in store

At the moment, I haven't needed to bring in my new gaming monitor to the store. But, having ordered the monitor online fully brand new, I did not want to add a protection plan until I was completely satisfied especially since this was my first monitor ever. After being satisfied with the product, I went to the store to add the protection plan and Geek Squad normally only adding the protection plan once the item has been brought to the store physically and checked, they were so kind to just have me to show the condition of the monitor through a video I took on my phone and saw that the monitor is indeed brand new and still allowed me to add my protection plan of four years. Absolutely appreciated the service due to the pain it would've brought me having to carry the monitor to the store. Thank you Geek Squad!

Works amazing with any games has my kids connected

Great so far good value especially for an OLED which are known to be fragile and have issues

I haven’t needed it yet, but the Geek Squad has helped me repair items that I otherwise WOULDNT have working. They’re always friendly and polite.

Phenomenal Service...That's what I must say about my experience with the Geek Squad Professionals at my local Best Buy. I have a large monitor, and before going to Best Buy, I followed the steps online to troubleshoot my issue. I scheduled an in-store appointment, and when I arrived, I was greeted by multiple Geek Squad Pros ready to assist me. After the initial part, you know, the customer account verification, it was as simple as I told them what steps were performed already. Following a manager check of the item, they explained my options with my current warranty, and my decision was easy. I returned my monitor and purchased a NEWER monitor with the same warranty as my previous one, AND there was no hassle at all. The toughest part of the whole thing was deciding on my next monitor. Overall, I had an outstanding experience with the Pros at the Albany Best Buy Geek Squad. Immediately after leaving the store, I messaged a friend, singing their and Best Buy's praises.

Great service and great employees, great for handling device damages.

Very guud product buy this one just buy no think t2 times

A must get for any expensive purchase Monitors, Phones, Keyboards, etc.

Great monitor to get when price drops a little. It does everything i want and more, very pretty

Great product for the price, nice to know it is covered if anything happens

Geek squad team provided all the inputs related to product warranty

Geek Squad offers excellent, reliable tech support with knowledgeable and friendly technicians. They quickly diagnosed and fixed my laptop issues, explaining everything clearly. Their subscription plan is affordable and includes valuable security software. The flexibility of in-store, at-home, and remote services makes it super convenient. Highly recommended for anyone needing dependable tech help.

Totally worth the investment. Knowing that I have four years of coverage for my device helps me relax when using it every day. Geek Squad makes replacements easy if anything goes wrong—no long waiting or complicated forms. Especially with tech that’s pricey or used daily, this is a no-brainer.

I used the Geek Squad one time in the past, they came out to the house and observed dead pixels in my television display. Long story short, I ended up with a different display and am MUCH HAPPIER!

Exactly what I wanted! The size is perfect and the screen is so clear!

The 4-Year Geek Squad Replacement Plan offers peace of mind for tech purchases. If your item fails from normal use, they’ll replace it—no repair hassles. Fast, easy claims and solid coverage make it ideal for electronics like headphones, controllers, or wearables. Great value for long-term protection.

Never hurts to be safe these days! Better safe than sorry!

It’s a peace of mind knowing ya got geek squad protection.

Worth the extra peace of mind knowing that anything happens within years that you are covered for a swap out