Customer Ratings & Reviews

It’s important to insure your big purchases. This is worth it in the long run.

Went into the store for tech support, talked with Brittany and she showed me what I needed to do to get everything taken care of on a new Ipad I purchased earlier in the day! Fast, knowledable, and friendly help! Geek Squad rules...

The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

I recently had the Geek Squad team come over to set up my new home theater system, and I couldn’t be happier with the service. The agents were punctual, professional, and very knowledgeable. They mounted my TV perfectly and connected all my devices seamlessly. They also took the time to explain how everything works and answered all my questions patiently. The whole process was smooth and hassle-free, and I felt confident in their expertise. The service was definitely worth it, and I would highly recommend Geek Squad to anyone needing tech assistance.

They have always been a blessing to wotk with! Great great great!

Thank you for having this service. Hope I never need it

I love my Gerk Squad protection because I can call them whenever I have any issues with my printer.

Purchased this for peace of mind. Came a a good price

Great service hook up with the every thing answered any questions I had

Extremely helpful in handling my computer issues and very knowledgeable

Love The Geek Squad. Always so knowledgeable & quick

I never thought I'd be writing a review for a warranty, but here I am. Let me tell you, this thing is better than a bodyguard. I accidentally dropped my phone in the toilet (don't ask) and thought it was done for. But thanks to this warranty, I was able to get it fixed for free. And when I say fixed, I mean it was like new. It was so good, I almost wanted to drop it in the toilet again just to see if they could fix it twice. But seriously, this warranty is a lifesaver. It's like having a superhero on speed dial. So if you're clumsy like me or just want some extra peace of mind, get this warranty. It's worth every penny. And who knows, maybe you'll even start dropping your phone on purpose just to test it out. Don't worry, I won't judge

I brought in my previous printer that was having problems and the Geek Squad immediately offered me a refund which I used to buy a new HP printer right away. I was able to get back to the jobs I needed to finish and print that same day. The service was friendly and efficient.

Geek Squad has been super helpful, and always honest. I've never felt like they try to take advantage of me or my situations. I happily added the product replacement to my printer purchase recently because I actually trust that something will get done if I have any issues, which is different from services I have used in the past. Thank you!

I love the geek squad. Just make sure you call and make an appointment first because you may have to wait for a long time. If they are not busy no problem. It is not a waist of money because I have used the geek squad. I did have a computer that was 10 years old. Now I am updated with a new laptop computer. I made sure I still would be covered. Thank you.

You generally can’t go wrong with the protection plan! Most things that are made these do not stand the test of time, but if you add the plan then you can take it back when it dies out and get a new one.

Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

TOP SERVICE as always - we love the Geek Squad, they keep us senior citizens up and running. I had a problem upgrading to Windows 11 and Michael spent the time to find out why. And now my computer is current once again!

I use my printers for work, and having Geek Squad protection has saved me plenty of money and oh so many more headaches.

Good service when you need the help. The techs work with you and make good suggestions.