Customer Ratings & Reviews

I had the Geek Squad work on my laptop to get items transferred from my old laptop. Got everything transferred, except they could not get Outlook to work on the new laptop. They told me to contact Microsoft customer service.

Extra protection is a good thing to have, and it is easy to use.

Great service and been using geek squad for a while they definitely help you when u need it

Very helpful when i called with a question. Quick to answer

I had to use services, right away to get my computer up and going.

I’m always impressed with the knowledge and care the Geek Squad provide. I’ve had them install many things and have never had a problem. They always answer my questions and explain how to use the products so that I’m never confused when using my purchased items. Being a total member gives me free install!

These guys are wonderful. I am nowhere near tech-savvy so having these guys around is a major plus! Thank you for getting my computer set up!

It gives you a piece of mind to have extra protection.

Having really needed this but definitely good to have insurance

The Geek Squad has been great. I just hope I don't need them in the future. But they are there if I need to!

Very nice purchase. We'll worth the cost of the product.

Geek Squad member, Bill, was most efficient in setting up my new printer. His knowledge and quick installation was smooth and timely.

It is a great choice am glad we selected the this pictular

Comes in handy when you need it. Even if you can replace the reprinted they will refund your purchase amount.

Find any electronics I would recommend buying insurance to go along with your product

I think the accidental protection plan on certain purchases is 100% worth it.

The reason I did not buy through Best Buy was due to the bad reviews were sooo bad I chose to buy locally just in case. Honestly, you look at the star rating and it's nearly 5 stars. Then you start reading the reviews and all you see is 1 star and people saying "don't buy". I just sat down on my MacBook Pro, OS 10.15.7 and went straight to the Brother Support website and downloaded the recommended software. After the download it took me less than 5 minutes to set this up. It asked if I wanted to use my wifi and it automatically grabbed my password. I turned on the printer, after a minute my computer screen said push WiFi button on the printer. I said yes to use WiFi and a few seconds went by and it then said, your printer is ready to be used. I've now printed from my computer and my wifes computer. In fact on hers I just went into settings and selected Printer, it saw the Brother and asked if I wanted to download teh printer driver. I can't answer why some people have all these problems. I can tell you that I finally got to the point of only reading the good reviews on all printers as the bad reviews were extreme. My experience is, I wish I had set this up 3 weeks ago when I bought it. I anticipated a night of frustration and got no frustration. Oh...it's silent when in sleep mode, it takes seconds when I send a print job and out it comes. You know with all new injets it takes at least 5 minutes of noise etc before it'll print. And now I'm no longer held to a tiny little inkjet ink cartridge that can only print 100 pages. Free at last!

Giving a 5 star until I use it more but am a very satisfied customer. This was an excellent price but I could not find it at any store. Ordered it online and it was promised for Thursday but arrived today (Tue). Delivery was excellent. It is heavy. Packaging simple but study. Set it on my dining table and prepared for the worse. i am not a Geek. Read the first few pages and touched the right buttons and it was up and running via WiFi in less than 20 minutes. Made a test print of a color document and it was perfect. I can highly recommend this and it is my first Canon. Have had so many HP's I could start a print shop. They simply do not last as long as promised. The word is this Canon has expensive toner but I do not use a lot of color. Will try scanner later. This All-in-one is a terrific buy. It is bulky and weighs in at 60+ pounds. A very satisfied Best Buy customer and appreciate the COVID free delivery.

I figured if something goes wrong with the printer I have knowledgeable people who can fix it and ease my concern

A great investment to insure and protect your gadgets. Great service no haggle no questions