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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4925 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,925 reviews
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra layer of security if it was to break, I bought just in case something happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge install was perfect. Very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and always gets the job done in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use the service yet, but nice to know it is there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad service and the team are really nice and friendly and they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it gor your large appliance or Ztzv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Swuad protection on large appliances and TVs. Almost everything is covered. ITs worth it@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is great would recommend this service on all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my iPhone and helped out so much very friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very quick and easy hard wired right into existing doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clemons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any questions are always answered by the technical squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aint no squad like the geek squad appreciate their help and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m not worried if they break, 4 years is a long while though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to be able to exchange with no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing was easy friendly staff.Did exactly what I needed them to do and I appreciate their help.Great work...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend these cameras, they are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When needed, these plans are easy to use and completely back my products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OWL outdoor cameras keep failing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an OWL security system 3 years ago and have replaced 3 of tge 8 cameras. Installation is a breeze, the app works fairly well; but tge outdoor cameras fail within the year being exposed to Florida heat and rain! Disappointing! Seeking a new system since I cannot replace the cameras again! The only clear camera view is the frontdoor since it is not exposed to the elements. Again disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 4-year product replacement is very convenient when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny on the warranty. They take care of you good!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP exchange

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was easy and pretty straight forward. The sales person explained the process very well They ordered my replacement and it was hassle free

    I would recommend this to a friend
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