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Customer reviews

Rating 4.8 out of 5 stars with 5018 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 5,018 reviews
  • Rated 5 out of 5 stars

    “Geek Squad Saved My Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very positive experience with Geek Squad when they repaired my laptop last year. They diagnosed the issue quickly, explained everything clearly, and had it running like new again. Excellent service and communication throughout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something I needed for sometime.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy to use. My daughter showed me how. After purchase I found a better price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected everything for me,very smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely should get any protection with any big purchase, the $40 charge for the protection will save you if god forbid you needed a $200 repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is professional and they know what they are doing. I never have a problem with them, they solve my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return process was seamless. I brought my lights in that weren't working and immediately helped me with the return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is essential for appliances and electronics. Especially when you spend a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for the money. Knowing i have four years of protection on my money is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always dependable never had a problem with their deliverance or services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was offered at the time of payment for which I got for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer and dryer have had some issues and the techs are great. Love the window for the appointments and they are always very professional

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that if anything is wrong, I can bring it back to get fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to cash these in before and I will say I will not purchase another product without a warranty. Easy to use if you if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think nowadays this is become necessary to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is so clutch OMG I love Best Buy so much. They have saved my life multiple times on when I need electronics, etc..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan to add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plan to sign up for very easy to access and gives you great protection from a variety of incidents after the warranty ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

    I would recommend this to a friend
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