Customer Ratings & Reviews

My guy setup my new TV and soundbar very efficiently. He removed my old TV for recycling. He demonstrated how to use the remote controls for both TV and soundbar, and was very patient with my questions.

Excellent service, qualified experts, knowledgeable

From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

Upgraded my Eero devices after buying the first-generation well over 5 years ago. I noticed a considerable improvement in speed minutes after the installation. Solid build with a consistent A+ performance.

The title should say it all. I have 5 GBPS symmetrical speeds and my previous TP-Link router worked but I’ve never experienced this great of a connection at home even with the same speeds. I’ve tested 3 different products and these came out on top. They’re pricey but if you can swing it - you won’t be disappointed. Proper placement is crucial to get the most out of the product. I’ve also played around with some of settings. The security and parental control settings are an annual fee that’s under $50. But absolutely worth it IMO.

Works great, easy pick up process! Took less than 10 mins to set up.

Service was great, Geek Squad always takes good care of my needs.

Not had to use yet. Hoping I don’t I have to. If something happens I will definitely be using it. Due to have to have my equipment for work.

I have always purchased warranties with my products as they are an investment to me. I have dealt with the Geek squad on several occasions and have NEVER been happier with the their professional and quality service!! They have saved me on a few occasions in where I needed their assistance the most at the worst times!

Best Buy offers the best warranty you can buy for your electronics and home devices!! The warranty covers everything and covers more than the manufacturer warranty itself!!

Best Buy offers the best warranty you can buy for your electronics and home devices!! The warranty covers everything and covers more than the manufacturer warranty itself!!

Haven’t had to use it but worth the money. Any problems drop it off and pick it up. Definitely worth the service fee incase you need to ever use it.

Always get the protection package! It's on you if you don't buy it. I recommend.

I can replace the item if it meet the timeline and if it becomes unserviceable through manufacturer issues

I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!

The new WiFi setup was super easy to do. We have everything hardwired through the mesh system and the whole house is connected wirelessly or wired and it has been very steady.

I have purchased the Geek Squad Product replacement plans on almost everyone I have bought from Best Buy over the past 5 years. One of the most hassle-free plans out there. I just bring it in and they replace with the same product and they allow me to purchase another one. In this day and age, equipment just isn't made as good as it used to be and I don't have to mess with waiting for items to be repaired or any complicated return process. Just bring it in and if they have the same item in stock, they will replace the defective item. When they have not had the same item in stock, I have been able to upgrade the item and pay the difference if the price is higher, which I don't mind either. This is a great deal!

Great product works as advertised with 0 issues. Would buy again

Used this service to replace my Mesh routers. Can’t say enough of how easy Best Buy made the service to use. It took less than five minutes to process my return. Well worth the investment.