Customer Ratings & Reviews

Not had to use yet. Hoping I don’t I have to. If something happens I will definitely be using it. Due to have to have my equipment for work.

Phenomenal service, they fix my issues every time or give me my money back

From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

[Employee of bestbuy] Nothing better than knowing if anything happens my product is protected!

Directions were easy for installation and it works great. Better reception than we had before for WIFI

I will not buy any electronics with out insurance anything can happen an best buy helps me get great coverage

Great to have just in case you need it. Would recommend.

Haven't had to use it so far...hopefully we won't have to use it, but if we do... I am sure we will be glad we got it! :)

Geek squad is a must have as technology gets more complicated. I am not intimidated anymore purchasing advanced computer options. Geek squad has walked me through set up.

This protection plan saved my life! My $400 cable modem crapped out on me... but luckily I had the Geek Squad 4 year protection! Not only was I able to get a replacement modem, I was also able to go into store and get it the SAME day. Top notch!

Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

GSP I got this for the Netgear router I purchased. I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it. In this case I exchanged it for the next model up as the one I purchased didn’t have the features I needed.

I got the one thought it was worth the money for such a low price. Anything that happens to it? I can return it and get a new one. Good deal.

Always get the protection package! It's on you if you don't buy it. I recommend.

Excellent service, qualified experts, knowledgeable

The very best router system mesh that I've ever had ever. I love orbee, but it so happened that a lightning storm took it out, so I will be buying another orby mesh system.

The guarantee that Best Buy offers gives me peace of mind on the large dollar purchases. You can count on the quality of the service

The 4-Year Geek Squad Replacement Plan is like having a super-geeky guardian angel for your gadgets. Picture this: You buy a shiny new tech toy, and just when you think you're the king of Techville, disaster strikes. Coffee spill? Geek Squad's got your back. Accidental 'it-fell-off-the-table'? No worries, Geek Squad swoops in! It's like your device has its own personal superhero, ready to save the day from the villains of daily life. And this isn't just any hero; it's a tech-savvy, cape-wearing, problem-solving whiz! For four whole years, your gadgets get to live a life of daring adventure, with the Geek Squad as their trusty sidekick. Imagine, you're out and about, and suddenly your phone decides to play hopscotch on concrete. With this plan, it's more "Ha-ha!" and less "Oh no!" The best part? It's like having a 'Reset' button for those "I can't believe I just did that" moments. So, go ahead, live your tech life on the edge. With the Geek Squad Plan, your gadgets are covered from the perils of everyday life, with a sprinkle of humor and a whole lot of peace of mind!