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Customer reviews

Rating 4.8 out of 5 stars with 2405 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,405 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case you need it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I bought a new appliance from Best Buy I’ve always had to warranty because they standby their #Warranty if they can’t fix it you get your money for the product back to purchase a new product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Never sleep on this!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your investments with a warranty is a wise decision, especially for valuable electronics. Geek squad warranties provide peace of mind, knowing your devices are safeguarded against unexpected issues. This coverage offers valuable support, ensuring prompt and professional repair services when needed. Ultimately, securing a warranty is a proactive measure, preventing potential financial burdens and extending the lifespan of your products.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your investments with a warranty is a wise decision, especially for valuable electronics. Geek squad warranties provide peace of mind, knowing your devices are safeguarded against unexpected issues. This coverage offers valuable support, ensuring prompt and professional repair services when needed. Ultimately, securing a warranty is a proactive measure, preventing potential financial burdens and extending the lifespan of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things happen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for equipment that doesn't have to long of a life span, or if you have a busy household and things happen. Most heavy gaming households routers only last a few years and sometimes they fall. So when that happens you can return and sometimes they don't have the exact model because it's been a few years, you will get in store credit and you can find a new one around the same price or just upgrade for the same price as a low end router. Very nice and always easy when products fail or have a misshap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    updating a device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy for installation and it works great. Better reception than we had before for WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my car in and out in a matter of a couple of hours ! Staff was friendly and very knowledgeable about what I needed to replace my stereo. After all these years, still works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no brainer for busy moms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time Best Buy loyalist, I highly recommend the geek squad plans. Peace of mind is priceless! We have tried to go without a plan before and it was terrible idea! better value than total tech too,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting a warranty. You never know when you’re gonna need it. It’s better to have and not use them to need it and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DHCP failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for about two years then DHCP failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the protection plan on big-ticket equipment. It’s paid off on my microwaves (2), vacuum cleaners (2) and routers (1). It’s amazing how quickly things can die, like my router today (two months outside the one-year manufacturer warranty). On something $499, I do not want to have to re-purchase that twice in a year and two months if I can avoid it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best equipment protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal! Having geek squad protection helps ease my mind in the chance anything goes wrong. Knowing we won’t be out the full price is so comforting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy swap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in to replace a modem that stopped working with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET ONE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET ONE!! You need this to safeguard your tron equipment from power outages, shoddy manufacturing, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a great service. It give me piece of mind for those things I really do not understand too much about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Geek Squad experience! Fast, friendly, and professional service. My issue was fixed perfectly and the tech made sure I understood what was done. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped us alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need. The router had issues right out of the box. We were glad we purched the membership. Easy to return and got a new rplacement that same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty so I'm not sure how to review it? But OK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my Starlink hope I don’t have to use it but good to know I have it

    I would recommend this to a friend
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