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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1652 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,652 reviews
  • Rated 5 out of 5 stars

    Good Value Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is great value in purchasing a BestBuy Geek Squad 4-Year Protection Plan for my recently purchased Onkyo 6-Disc CD player. It's nice to have peace of mind knowing that if something does go wrong with the product, BestBuy will be there to help to get it fixed right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it was a reasonable price. Bought it along with the Open box soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the support and also the additional safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad for my Geek Squad extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is the best money you can spend on upper price range electronics. My 4 year old TV went bad and Best Buy issued me a credit that was as much as I paid for it, and there was no charge for the service calls. External circuit boards in these new TVs are reasonably priced, but if the circuit board in the screen takes a dump as mine did, then it becomes a throw away, as a screen costs more than a new TV.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very sleek

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and nice design. Reminds me of classic designs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements for a lightning strike.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting took out my router and AV amplifier and BB replased both, giving me a replacement. Will always purchase this protection! Thanks BB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I need for what I have, its powerful and I paid a good price. It was installed and everything was connected by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage on purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is great for the fact anything can go wrong in time...Very good coverage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it use it all the time and my friends come over and use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful option !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty helpful, I haven’t had to use it thankfully but I enjoy having the option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use Geek squad for my product and that is a good thing. just having that level of protection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan because of the value. Feeling good knowing that if anything goes wrong in the next four years that it is under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful and very friendly. Peace of mind for the coming years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great steroids system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this for a while now . Works as expected for my business. Great deal. It’s at work so no picture at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for everyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the protection plan through the company at Bestbuy. If your going to spend $500+ on an item, and additional warranty is recommended due to the unknown of the working ability of that item. They are easy to use when needed and it provides a level of peace of mind when buying something with hard earned money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. There’s a reason an accident is called an accident! So protect your investment and support geek squad because they’re definitely professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service being free on top of that really shows that the store really cares about the expensive product that we purchased. They installed it professionally.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sound Quality

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very High end turntable. Very nice sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be sure to take out a P P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned the hard way by not buying the service protection plan! I bought spouse a pair of headphones to view tv and keep the peace in our house. Well it broke two months into owning. I was out of luck so next time I buy any electronic equipment- I’ll play it safe w a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great warranty from a great company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take your chances when you can have a comprehensivewarranty?

    I would recommend this to a friend
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