Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 180 reviews
  • Rated 5 out of 5 stars

    It pays for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal I run into trouble calibrating media room speakers and their tech came to my house and solved the issue also I had some trouble with my laptop and their techs fix problem with ease. Well worth it, it pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent repaired my device , thank you, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping that i will never have to use it. But its nice peace of mind knowing that i can just go to my local Best Buy and not have to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually used the Apple Care 3 year protection plan I purchased with this computer. I could have used Geek Squad, but i had a bunch of things I needed done to complete the setup. I love the Geek Squad, but Apple was the place to go this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks BB <3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SVS has you covered here. Best Buy has some great warranty services. BUT for the SVS brand name. SVS is all you will need. I cancelled this warranty 3 months after purchase and got a near full refund. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement was mailed out quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the exchange process has been very easy. So glad i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Total Tech Support is well worth the cost. They installed my 75" wall mounted TV and provided great advice and support. Also support any other tech equipment that you own. Hard to beat that service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two year protection plan in case anything happens with my purchase. Getting a protection plan is very important to your purchases and can save you heart ache if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good value to protect my investment. Purchased 2 new subwoofers at less than half retail price, so it made it an easy decision for the 4 years of extended coverage added on. Very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome! When you need support for products the are the go to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These plans can payoff in some instances.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these protection plans before. It's probably a good idea on a substantial purchase as the manufacturer warranties are getting worse and worse. I Hope I dont have to use the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't use it yet for my speakers, but its good investment to have a piece of mind . geek squad has given me great experiences in the past. a must especially for expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great safety net for your electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Worth the money. It's a must have theses days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime we have ever had to use Geek Squad Service it has been well worth it. So far have not needed it for this product, but is worth having it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE THE THE SOUND QUALITY & POWER IM GLAD I MADE THIS PURCHASE VERY HAPPY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth having if you value your stuff. Definitely a good way to protect your home entertainment equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent went above and beyond to help find a solition to my tv issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally buy protection whenever I purchase high end electronics just for the comfort of knowing I can return a product if it fails after the manufactures warranty Expires. Security matters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection just in case something comes up.

    I would recommend this to a friend
Sponsored