Customer Ratings & Reviews

I can definitely write the cost of the plan because very affordable. I can't confidently comment on the service for the ring doorbell because nothing's been wrong thus far and haven't had to use it. But like I said it's very affordable and if something were to happen I'm sure it would be worth it. I can say that I purchased a cell phone not that long ago and got the plan and it did cover my phone 100% all I had to do is send the phone in and as soon as I got confirmation of receiving it and reimbursed me and I purchased another one. Thank you geek squad

Best choice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Works perfect for when I'm not at home. Exactly what I needed!

I have had a great experience with extra protection as the Geek Squad is there for us when we need advice or help.

They were extremely helpful and knowledgeable. Pleasant interaction

I don’t normally but protection but this was so cheep it was a no- brainer.

Great peace of mind getting the geek squad protection plan on my product

Love the Geek Squad they are always there when I need them and they get my devices back working

Yet to unbox. The previous reviews are good hence I purchased.

Protection through Geek Squad is great! Highly recommend!

Great product overall. Works as expected and meets the description. Definitely recommend trying it out if you’re considering it.

Having a backup technical service like the one Best Buy offers is incomparable.

My ring camera was deatroyed , the protection plan came in gand i had no out of pocket cost

When I was in a jam, I called the geek squad. They came to my house. They fixed the problem. I love it. The guys were really professional, courteous, polite. I would call them again.

Can you give 10 stars cause 5 isn't enough. Literally, cannot overstate this enough to anyone who will listen. Yes, the manufacturer's warranty is nice and everything. But generally speaking, they cover little to nothing. Also, good luck with the hassle of communicating and shipping the item with any kind of efficiency. By the time you finally get back your "warrantied" item, you've already found a replacement or bought newer tech. Now, if you are anything like me and you want customer service. Go with the Geek Squad Protection Plan. Please take 3 to 5 minutes and hear me out in this review. You walk in with your item. Some stores slap a sticker on the item as you walk in... Some just politely point you in the direction of their customer service section of the store. You wait in line for at the most 10 to 15 minutes as they push through there customers with the utmost care and efficiency. Seriously, I am a customer service stickler and they consistently hit the mark for me or impress in that department time and time again. You then proceed to bring your item to a generally very polite... very knowledgeable... BestBuy representative. They politely ask for some basic information and what went wrong with your item... Ratatattat on the keyboard... Thank you, sir or ma'am go ahead and find a replacement OR and this is the best part. OR they give you the option to choose another brand of your liking. Do you know how many times I've bought an electronic for it to just malfunction after less than 2 months or even worse 7 months and that manufacturer's warranty only covers... You guessed it ... 6 months. I swear, these manufacturers time the longevity of their product to die precisely after the warranty is over. I wouldn't advise buying the protection plan on every single product as there are some products with a decent manufacturers warranty. But, take a second and think about buying this far better protection plan that covers EVERYTHING. Not only does it cover your product, but will replace it immediately when you return it... No questions asked. All in all, to be completely honest, the GeekSquad Protection Plan on top of the outstanding customer service is why I continue to purchase my electronic products through BestBuy and will continue to do so. I applaud both companies and thank any representative that I come across while shopping there. Thanks again and keep up the good work... You've got a lifetime customer in me.

4 year geek squad protection is an excellent choice to protect your Best Buy products!

I do always stop and think "do i really need the protection plan...???" it depends on what it is, but anything for the kids i typically get it, or for something i know will be used a lot. Its so helpful and ends up being MUCH cheaper than ending up having to replace whatever it is... Geek Squad is always helpful and quick to help as well.

When it comes to warranties on headphones, security cameras, gaming controllers, and small appliances, it's very easy to go through with a simple replacement or a full refund (excluding protection plan) in store credit, which never expires. it's worth it because nowadays technology will break down randomly even if taken care of.

Literally, cannot overstate this enough to anyone who will listen. Yes, the manufacturer's warranty is nice and everything. But generally speaking, they cover little to nothing. Also, good luck with the hassle of communicating and shipping the item with any kind of efficiency. By the time you finally get back your "warrantied" item, you've already found a replacement or bought newer tech. Now, if you are anything like me and you want customer service. Go with the Geek Squad Protection Plan. Please take 3 to 5 minutes and hear me out in this review. You walk in with your item. Some stores slap a sticker on the item as you walk in... Some just politely point you in the direction of their customer service section of the store. You wait in line for at the most 10 to 15 minutes as they push through there customers with the utmost care and efficiency. Seriously, I am a customer service stickler and they consistently hit the mark for me or impress in that department time and time again. You then proceed to bring your item to a generally very polite... very knowledgeable... BestBuy representative. They politely ask for some basic information and what went wrong with your item... Ratatattat on the keyboard... Thank you, sir or ma'am go ahead and find a replacement OR and this is the best part. OR they give you the option to choose another brand of your liking. Do you know how many times I've bought an electronic for it to just malfunction after less than 2 months or even worse 7 months and that manufacturer's warranty only covers... You guessed it ... 6 months. I swear, these manufacturers time the longevity of their product to die precisely after the warranty is over. I wouldn't advise buying the protection plan on every single product as there are some products with a decent manufacturers warranty. But, take a second and think about buying this far better protection plan that covers EVERYTHING. Not only does it cover your product, but will replace it immediately when you return it... No questions asked. All in all, to be completely honest, the GeekSquad Protection Plan on top of the outstanding customer service is why I continue to purchase my electronic products through BestBuy and will continue to do so. I applaud both companies and thank any representative that I come across while shopping there. Thanks again and keep up the good work... You've got a lifetime customer in me.

I used this wghI bought my new phone. They did all the setup and transferring my apps and data. It didn't take long at all.