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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 184 reviews

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95%
would recommend
to a friend
Page 1 Showing 1-20 of 184 reviews
  • Rated 5 out of 5 stars

    Geek Quad Replaced Microwave

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    Posted .

    My microwave interior was a problem and the Geek Squad authorized a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 2 out of 5 stars

    Protection plan

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    Posted .

    Love the 4 year protection plan always easy to use when your product fails

    I would recommend this to a friend
  • Pros mentioned:
    Staff

    Rated 3 out of 5 stars

    happy I have it

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    Posted .

    I'm happy I have it and hope to never use it, but Geek squad has always been solid.

    I would recommend this to a friend
  • Pros mentioned:
    Staff

    Rated 5 out of 5 stars

    Great

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    Posted .

    Always a plus to have the geek squad available to assist in your installation or any troubleshooting..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .

    Looks great and works even better . Love item .thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle, even exchange

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    Posted .
    Owned for 1 month when reviewed.

    We purchased an extended warrantee like this on a microwave three years ago. I'm so glad we did. When it died, Best Buy made an even exchange on the spot. No hassles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great extended warranty

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    Posted .

    The is the best ententes warranty I purchased when things go wrong it’s nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Better than Manufacturer's Warranty

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    Posted .

    I used Best Buy's warranty in the past for a few items and usually better than dealing with the manufacturer. If you want peace of mind then get the extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .

    A must have for any item you dont want to pay 2x for! I'd rather pay a little extra then have to re purchase the whole item.

    I would recommend this to a friend
  • Pros mentioned:
    Staff

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .

    Whatever problem i have whether its technical, product damage, or internally, geek squad is always there to help solve all my problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best apple watch

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    Posted .

    I have a great apple watch to used and great for the wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy, no-hassle appliance credit

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    Posted .

    My microwave died this morning and I had my replacement back home and installed by noon. Of course I wish the unit had lasted more than 28 months, but that's why I bought this protection. Needless to say, I got another 4-year plan for the new unit. The replacement cost me nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted .

    extended warranties are good for fixing or replacing the appliances that frequently break.

    I would recommend this to a friend
  • Pros mentioned:
    Staff

    Rated 5 out of 5 stars

    Geek Squad is a must have for us!!

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    Posted .

    Alot of ppl say DON'T purchase the Geek Squad! If you have the funds to do so...DO IT! I can HONESTLY say 6/10 times, it has paid for itself!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Staff

    Rated 5 out of 5 stars

    Geek Squad Protection for us is a must have!

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    Posted .

    Alot of ppl say DON'T bother buying the Geek Squad. I can HONESTLY say that we always DO purchase this protection...WHY? if you have the $ to do so...DO IT, probably 6/10 times it has paid for itself!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WORTH THE PRICE

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    Posted .

    CAME IN VERY HANDY WHEN I NEEDED A REPLACEMENT ITEM

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use

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    Posted .

    Could not use the standard protection plan due to the product that was purchased was damaged and returned.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service, Staff

    Rated 5 out of 5 stars

    Invaluable computer support

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    Posted .

    I've had this service for several years. It's one of the best things I've ever done. No long waits. You can get service over the telephone or in a Best Buy store. I call up every three or four months and get a "tune up" over the phone. The agents are knowledgeable. They'll install the latest updates and drivers, do a virus scan, discard temp files, and generally clean up the computer. You can go to a Best Buy store if you prefer and get the same service. I've waited on the phone literally for hours for other computer service suppliers. Not with this service. Prompt service at almost any hour. Often late at night. This is some of the best money I've ever spent.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    great customer service

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    Posted .

    great customer service, it is very helpful to have

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind!

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    Posted .

    I don’t have to worry with the protection plan. Worth it!

    I would recommend this to a friend