Customer Ratings & Reviews

Geek squad's really quick out of my TV fast and secure

So far so good. . .

Also get the geek squad warranty. Never proves me wrong

Nice to have the peace of mind on our soundbar for four years.

They did an excellent repair. Like new. Everything is working great

EXCELLENT EXPERIENCE, SERVICE UNPRECEDENTED, TRULY GRATEFUL ABOVE AND BEYOND. THANK YOU GEEKS!!!!.....!!!...!!..!......

not a bad place to start, sub definitely sounds good. just wish both my tv and sound bar had eARC support, but only one of them have it. but still pretty happy with it. a lot easier to set up and pair then my previous one.

I’ve been a Denon enthusiast for decades. I purchased the Geek Squad Protection Plan because I purchased my home theater receiver as an open box item. And, as far as electronics go, you just never know. This is just something you learn only after the fact but I used it for an older TV and was able to extend the life for a few more years. No additional money out of pocket.

I received my Nintendo switch in store! Everyone was so helpful by helping me decide which one was right for me.

I purchased the GEEK SQUAD protection plan to add piece of mind just in case my Bose sound bar goes down. Having the protection plan literally costs pennies per day and they'll replace it if it can't be fixed. That's what I call piece of mind.

Got this soundbar for a small bedroom which is all that’s needed, or so I thought. But personally i needed more and purchased a sub . This made the soundstage complete, seems to improve the bass from the sound bar itself better.But I believe the sub improves the total soundstage. Im quite happy with my purchases. Bose comes through again !!!!

I am not a big believer in buying extra protection planes. Normally they are not worth it. For the last 8 years I have bought a protection plan for all my large electronic purchases through Best Buy. I habe spent just over $900 in planes. It has saved my over $7,000 just in replacement cost, not including the amount spent on service calls and sending my electronics to the manufacturer's repair depot. I'm am about to use it tomorrow. It has been worth every penny I spent. With the way today's electronics only last 2 or 3 years, can't bet a replacement plan that is 4 or 5 years.

100% worth it, safe piece of mind and easy to deal with bestbuy than manufacturers .

Great qualitiy loved it works amazing and recomend it

Always helpful and friendly. I had made several different purchases and have been able to either repair/replace the items w/no issues. Always great customer service. Thank you for that! Definitely worth the extra spend for peace of mind.

Always remember to have this maintenance agreement it is worth the money

Worked well for me. Make sure HDMI cables are good and attached to eARC on the T.V. and optimize your settings. If you want to really hear atmos type surround, then increase the height level and place your rear speakers at about ear level a foot or so behind your listening area. If using a Roku or other type of streamer, then the EQ setting of direct is best for atmos movies and 4k UHD content. For other content, such as older movies, SD or HDX movies or regular dolby digital, then the Vizio Movie mode setting is likely best since it will artificially create more of a surround experience.

Fantastic service they were all very helpful. Could not ask for any better service.

I always purchase Geek Squad coverage for every electronic device. They recently installed my new Sony Bravia and were professional and answered all my questions.

I like knowing I have a back up warranty in case something happens to an expensive purchase that only has a 1 year warranty.