Customer Ratings & Reviews

Great, just what i need to protect my investment.

I got the protection plan because I spent next to nothing on a Roku (thanks to gift cards and a sale), but with Best Buy only doing 14 returns, I felt it might be best to hedge my bets with a protection plan in case something goes wrong. So far, I haven't had to use it yet, but if something happens, I'm covered. Also, the fact that the plan covers one replacement remote is nice too.

Love being able to block unwanted calls. My dad loves the bigger keys for dailing

Is well worth it! Replaced an item I had an issue with after a couple of years, so happy it works again! Thanks again!

Great protection is your stuff breaks! A Must have!

Best Buy is the best. They provide quality customer service.

Just in case you need a little more help excellent workers

Geek Squad is there to help you when you need them the most, when your product has an issue. Software issues when your computer just does not want to work correctly after a software update, or corrupted data they can fix it. bring it or they can come to you if you do not have the time. Restores, data transfers and backup they have been there to help fix all my friends and family's broken products I always buy a service protection plan on my pc's and appliances you just never know when something is going to go wrong.

I bought this initially just to watch TV. But this box and the other TV converter box should REALLY be sold as the NEW WAY to record over the air TV since you can't buy a VCR anymore. I started doing this just using a 16 GB thumb drive that works fine. You can also get a USB hard drive they are dirt cheap too. And it's EASIER to use than a VCR. The only BAD part is reading the screen when you try use the menu to delete files and such. They are kind of tiny. But it's easy to figure out. Hey BEST BUY I would suggest your sales people try sell these as add-ons for cord cutters like me. I was figuring how was going to record a show I was going to miss. And the solution was this little black box from Mediasonic. I don't even think Mediasonic realizes this!

I'm so happy that I get insurance from Greek Squad from Best Buy, even when you don't need the insurance for every 1 out of 4 items you buy though something goes wrong and they will either fix your device or replace it with the same thing or give you your money back. I tell people all the time of you're going to buy electronics that you should buy from Best Buy and make sure you get a warranty.

I buy from Best Buy because of good prices BUT especially for the Geek Squad protection plans. If you only need it once, it is more than worth it. Peace of Mind insurance

I never got to use this, as I returned the product I purchased it for, and I haven't had to use the Geek Squad Protection from other products from Best Buy yet, to this day, but it does add a piece of mind for certain pricey products.

Didn't need them to install anything yet! Staff was helpful

It's an extended warranty. Does what it's supposed to.

I've had a Geek contract for years. It has the same place in the computer world that AAA does in the motoring world. If you can't afford this service, then you can't afford a computer. 'Nuff said.

Always have protection. In today’s tech world it is very important to keep your valuables safe. Accidents happen. This is a great way to protect your investment.

Geek squad is an excellent service to have at your disposal

They came through for me in the past. Haven't needed them yet for this product.

Very helpful team. Better customer service than other warranty services.

Best plans anywhere. I always get them for whatever I buy.