Customer Ratings & Reviews

Geek squad never had a problem with them great service. The best warranty you can buy Best Buy only place I buy my electronics

Was so happy to upgrade to a touch screen. Didn’t take to long, and they got me in and out

I have absolutely all positive experiences when i need help with my items.

Love the production panels. Help me out a lot. Don’t have to worry about anything going bad. They will fix everything.

Love them great fits sounds really good while on my bike

Def worth the buy. Easy replacements no hassle! dont skip out

Def worth the buy. Easy replacements no hassle! dont skip out

Worth it given the price (fair) and the fact that espresso machines get a lot of wear and tear. This was for my wife; she will be careful and treat this with the proper care, but she will use it a lot.

So worth the money and it’s affordable how can you beat it?

Came in with an issue and left with a solution within a few minutes, no appointment necessary.

Great help with my radio when I was asking questions about installation

I’ve had to return several items to Best Buy over the years using Geek Squad Protection. And it has always been a painless transaction. :)

We had a new radio installed in my sons 2003 Blazer. With geek squad protection the installer let us know that if we sell or get rid of the vehicle, they will take out the new radio for free and reinstall the the old one.

Glad to have the piece of mind after my car radio purchase.

I recommend this to everyone. Very nice product.. do it!

While I have in the past skipped extended warranties, I find these days electronics just don't hold up as well as in the past. The Geek Squad 2 year warranty takes the pain out of something rather new going out, than having to use the supposed manufacturer warranty, which it overlaps and provides an extra year. While you may think it's not needed, heed the warning, as it is a small price to pay just in case everything does go south!

This kicker subwoofer was a anniversary gift in February and it’s still bumping and sounds so great I couldn’t ask for any better sound.

Haven't had to use it, thankfully. But geek squad will take care of it if I do something dumb. Worth the added protection with the cost of electronics now days. Plus if you don't have it, its almost guaranteed you will need it.

Geek Squad protection plans one of the best things that Best Buy offers. These protection plans have saved me many times overall and when talking about my car radio. A few months ago my car radio was fried by a battery hiccup in my car. Geek Squad was more than willing to look and and then replace my stereo and I even used that opportunity to change head unit brands because why not? 5 out of 5 would for sure recommend to anyone!

I bought this headunit for my older vechicle. Radio went out and after researching I went with the Kenwood especially since Best Buy offered free installation. I only had the unit for almost 2 months and the display and some buttons stopped working. This protection planned saved the day! The processes that Best Buy has to go through in order to fix it was a little dramatic but it is their world.