Customer Ratings & Reviews

I bought this swing to use for work as i’m a nanny & often have the kids at my house. For starters i use these swings all the time & they have been wonderful. After setting mine up, i noticed an issue with the foot end of the rail not clasping right with the plastic end. Whatever thought it was my own wrong doing. Took it apart, did it again, same issue but decided to ignore it as maybe it was normal. Upon adjusting the recline, i have to use an ASTRONOMICAL amount of force or it DOES NOT move. I have a friend that stayed over & she 23 years old couldnt adjust it. A 6’2 man out of the marines also struggled. I understand its not to be easy, but a grown woman not being able to adjust it? Odd. I emailed to see what can be done. Sent in videos & information just to be told its normal to have to use 2 hands. Their engineers have all looked at it & see nothing out of the ordinary. I called to speak to someone voice to voice & they said the same thing over & over & over. You cannot see force needed from video. Its not possible. She said they’ve never had an issue like this before & the workers are close with one another. Ok? Im telling you the force needed is ridiculous. My work, friends, boss etc own these & theres are so much more easy to move. They’re “sending me another rail even though the one i have is just fine”. End quote. Im so irritated. I will never purchase from this company again. I’d be fine to send the whole thing back for them to see for themselves but no. Since videos look ok the $250 swing is just fine. Im over it. I hate this company & will be making reviews on every site i can find. Its odd how after reading reviews others seem to have had a similar issue and the stars keep dropping. What a joke.

This product is not worth the money i spent. It worked 6 months and broke, stopped working, turns on then stops.. Now i can't return for another one or a refund because its been over 30 days and i dont have a receipt after 6 months.