Customer Ratings & Reviews

Good to have!!! I would recommend for sure. Definitely buy if you are getting anything with big amount purchase

Excellent product great service and light!!! great price

They are there to help you recommend if you would like to buy warranty along with your purchase, (under no obligation), knowing that you are guaranteed, they will fix your product or they will trade in for a new product if they cannot fix the one you took in,take the hassle out of buying a whole new unit full price if you include the extending warranty

Very quick and fast response for service calls and Schedule appointment for the diagnostic work

Love this item very easy to use and never ask for nothing

They did an amazing job connecting and mounting my TV and hooking everything up

Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

I have always purchased the insurallnce for Item's that I have. May have not used or needed but my purchased I cared for with om the time frames Better safe than sorry when some small or larger stop my purchase.

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

Is good to have a protection plan in case it geta damaged.

What I like is that it seems to do well with picking up a lot of dirt in my carpet. It also does a good job with extracting to water from the carpet. This cleaner does well with keeping the clean water warm. It very easy to use. What I don’t like is that the dirty water reservoir is small which means there are constant trips to empty the dirty water. It also seems to force you to empty the dirty water tank when the tank does not seem to be that full. Other than that all seems to be doing well so far.

Got the warranty to cover a Tineco stick vacuum. That vac had a design flaw and I had to bring it in twice for replacement. No questions asked - quick and easy, BB just replaced the vac! The warranty is a no-brainer purchase add-on for items like this, IMHO.

I had an issue with my Dyson V11, reached out to BB, and had an apt. with Geek squad within 24 hours of contact. The vacuum was irreparable, and had a replacement within 5 days! Superior service!

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

Glad that I have this in case anything happens to my products.

They are always in the position to help you. Other stores should take note

Everything you buy, you should add this on there for a peace of mind

Honestly, I cant recommend this vaccuum enough. It does the job, has great battery life, nice attachments, and is very lightweight and user friendly. My only gripe is the steep price, but you get what you pay for. I had the model below this for over 6 years and it still worked like a charm when I gave it to a family member.

I had a Dyson vacuum and a Crosswave go out on me within a couple of weeks of each other, and the items being 2 and 3 years into their protection period. These weren't the first times that I've been happy for Geek Squad protection. Both were exchanged with little question and little time at the store. Do yourself a favor and get the protection! You bring your (protected

It does what is supposed to do and protects you. I always get it.