Customer Ratings & Reviews

Beautiful!! I recommended having agents perform the Install however, I had a friend help me, and we carefully made the transition from box to wall with minimal issues. This TV is large and slightly difficult to handle so, professional help Install is preferable. This being a Q6 TV was well worth the price and after a year now, it is still working great with a phenomenal picture. A slight issue with glare on the screen but, the brightness of the TV can overpower that easily. Works great for bright rooms. Q LEDs are notorious for being very bright and working well with bright rooms which includes little to no burn in issues. I’m hoping this TV lasts me many many years to come. Awesome!!

Sony 65" BRAVIA XR A95L OLED 4K UHD Smart Google TV Model #XR65A95L I opted for Home Installation. Brian and Manny from Best Buy just left. While they were busy with the install, I was able to prop-up my feet and get my own work done [see photo]. I highly recommend Best Buy’s HOME INSTALL. While it may seem like an unnecessary ‘extra’ on top of what you’re already shelling out for a new [insert your product name here], it has always saved me time, money, and my sanity. Heck, for those of us with high blood pressure Home Install might even save our life *wink* I don’t know about you, but vague instructions, misaligned holes, or missing parts can really ‘test my patience’ even on a good day :-) Even though I AM technically savvy, the peace of mind I get with Home Install ($99+/-) is priceless: two highly knowledgeable installers transport, handle, hang, and program our TV. I don’t have to worry about dropping it, cracking the highly sensitive screen, pieces not fitting properly, missing parts, or reading allll of the instructions on how to program it or how to add/pair additional remotes. I know it will get done right and get done quickly — very quickly. As always. With Home Install NONE OF THAT IS YOUR CONCERN (oh look, there’s my smile!). If the item breaks/gets damaged during transport or install Best Buy’s got it covered, which is nice to know given smartTVs have such highly sensitive screen surfaces. And they always send two techs, making install super quick. They were done in about 20 minutes, which included unboxing, taking down the old 73” flatscreen, hanging the new tv, hooking-up the new tv, programming it, pairing the Roku remote, showing me some of the Sony remote functions, and removal of the packaging if you don’t wish to keep it. When they left they said I could contact them any time if I had any Qs or issues. Who knew that’d be just two minutes later, after they’d just left for their next appointment? I sent them a frantic text and they offered to come back when done with their current install (thank you!). Even though it was getting late, they drove back out and fixed the issue (a simple conflict with our home audio setup which they diagnosed in about 30 seconds!). Two minutes after arriving they were back out the door, and we had an amazing, quality tv that worked. Simply put, Geek Squad Home Install removes all of the anxiety while saving me time.

I recently purchased the LG 83" 4K Smart OLED TV from Best Buy, and I could not be happier with both the product and the service. The delivery team went above and beyond— they didn’t just drop it off; they hooked up the television, set up my surround sound, connected all my devices, and even took the time to walk me through how everything works. Their professionalism, friendliness, and attention to detail made the whole experience absolutely wonderful. I’m thrilled with my new TV and very grateful for such outstanding service.

This is probably the best budget Mini-LED TV if you need a screen that is not larger than 50". I got an open-box (excellent) item, and it doesn't have a single scratch. Being a mini-LED, this has beautiful, vibrant colors and deep blacks (the next best to an OLED screen). It also has much better speakers than a similar budget 50" mini-LED. I also think Google TV is much better than Fire TV, as seen in that other budget mini-LED TV. The only reason I didn't give it five stars is that I noticed fast-moving horizontal lines on the screen today. Although this issue was resolved after restarting the TV, I remain concerned and wonder how these budget brands will perform in the long term. But I at least got Geek Squad protection for peace of mind.

I've bought from other places that use 3 rd party contracts, then when something go wrong, you have to move mountains and find everything it took to show you bought it from the store. Contracts here are fixed or replaced here.

This is honestly the best TV I’ve ever been able to experience, the picture quality is exceptional. You have to watch Interstellar on this TV. It is worth all the money and it is so beautiful. LG has a best OLED TV Panels.

I purchased the 5 years for my television based on a few factors. The TV that this one is replacing went out only after 3 years. The same thing happened to 2 friends of mine. One of them had the warranty and the other didn't. Finally, the gentleman who dropped off my television had the same thing happen to him and told me that the replacement process was quick and easy. I took this as a sign from the universe to go ahead and get the warranty. For an extra 79.99, I am glad I did.

I recently had an issue with the TV I had purchased last year the required me to contact the Geek Squad to schedule an in home diagnostic appointment. Not only were the men who came out here were professional but they were extremely knowledgeable, courteous, and just a delight to deal with but when they determined that the TV had basically died they were also more than competent when aiding in the process of obtaining a new one and coming back again to deliver, remove the old set and installing a brand new set that works even better than our previous set. They made the entire process as smooth, painless, and stress free far beyond than I have ever experienced before.

There was only one person that came out to deliver and install my 55 inch tv. I was a lil concerned on how this small man was going to mount this tv on my corner swivel mount with a ton pound chest under it. He was so professional and kind. His instillation was excellently executed with such precision to all details. I was very impressed. He is definitely a asset to your company and customers appreciate quality! P.S. He would not accept a tip

The geek squad employees are very friendly and professional. Roderick Viola and Justin Boone came out to check out another TV I was having problems with and they made me feel valued as a customer.

I had got the TV and got it on stand i just stood back and looked at it and was amazed by the size of it. It was great!

This TV pops in the dark and literally makes it feel like you’re apart of the cinema. Let’s not forget to mention gaming. Everything seems to jump out the screen

I love these tvs, great price and easy to use. We hardly ever have an issue with an app freezing out but unplugging it once and back in and everything is fine again. I connected my phone as a remote and my Google home also will control it so I can have a Google home automation play Gabby's dollhouse every morning at 7 am.

I bought this 85’’ tcl tv it was like dream come true. It was perfect for my living room.I recommend this 85’’ tcl tv.

This by far the best television that I have ever bought. From start to finish it was wonderful. They delivered the tv. I immediately had it up and running within a half hour. The system was self guiding with absolutely no problem. It has all the bells and whistles. Picture absolutely beautiful!! I’m looking forward on purchasing one for my game room. You will not be disappointed!!!

Haven't needed to use it, but feels great knowing if anything goes wrong with my 75" tv, it's covered

Light weight. Good picture quality, I feel like it leans back with the legs that it came with. Which is disappointing.

This television couldn’t have come at a better time. I’m battling a major depression along with anxiety and PTSD. It is truly a comfort and a friend. It’s beautiful and ultra clear. I feel that things will get better as long as I stay focused and love me…

I've been wanting a bigger TV for quite some time, but I didn't want to pay an astronomical price. This TV normally sells for $600, and I got it for $400. As soon as I saw it on sale, I had to jump on it. I've only had it for a little over a month, but it's been great so far. I went from a 50" to a 75", and we had to put wood down to be able to fit it on our mantle, but it looks great!

Tv is amazing. At first I was because the picture was so different from my old TV but have come to realize they are just more accurate and not over brightened. It has certainly grew on me.