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Customer reviews

Rating 4.6 out of 5 stars with 5625 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,625 reviews
  • Rated 5 out of 5 stars

    The the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek in the squad. Always doing the right thing to help out the customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced protection my old machine failed in three years with no geek squad had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job putting on my screensaver?That was under warranty, did not give me no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected the 5 year Geek Squad Protection for our New Whirlpool Washer and Dryer set. We now have ease of mind if anything should happen in the next 5 years. Geek Squad Robert was so easy to work with when we purchased these new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 65Inch TV warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my vizio 65 inch TV in 2014 and bought a 5 year warranty on top. Last week my TV started showing green lines on edges, called geek squad 800 # after 10 min on phone, I was approved for a brand new TV and was given $1200 plus tax to buy a new unit from any best buy store. Process was extremly simple and easy, I have always bought warranties on high end electronics but first time used it thou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys are awesome! I had an issue with my dryer not coming on so i called an electrician, thinking it was the outlet. They came out and said the issue was the dryer, not the outlet. The geek squad guys brought me a new dryer and determined that the dryer was fine all along and the problem was in fact, with the outlet. Got another electrician to come out and actually fix it and now the dryer works great. They were very nice about the situation and set everything up for me before they left. They said to give them a call if i had any issues. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet. I’m just now having my 1st issues with the machine, a weird noise in spin cycle. But the geek squad is on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty and Geek Squad able to assist with any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I do not have to use this but it is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand of washer and dryer set I’ve purchased. Will definitely purchase again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have LOVED using this dryer. It was my first big girl purchase for my home. I use it a lot bringing home laundry from work and washing the towels. It has been so perfect and I love the sound it makes when it's done. I do a little dance with it if that makes my weird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will be good if I have to use it! Until then I don’t have much to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years is a long time...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time getting the 5-year protection plan, but it has been my unfortunate experience as of late, that everything seems to break down after about 3.5 to 4 years. I have previously only purchased the 3-year plans but keep missing the mark. Hopefully, this does the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase i made on this day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed Geek Squad, and the came through. Three issues resolved...just wish it hadn't expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment 101

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection on a 3k washing mas home sounds pretty reasonable to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD Choice for any Expensive Appliance purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Team for Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with my set. I purchased the washer first when my other one failed. It is very spacious and washes my comforters gently but thoroughly. My dryer died months later, and I was able to find the matching dryer. It dries completely. I don't have to redry clothes due to tangling. I am very happy with this Team for Clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten Geek Squad Protection on all of my major Electronic Purchases and they have yet to let me down when it comes to needed assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service im happy to count with there service

    I would recommend this to a friend