Customer Ratings & Reviews

I am so excited to say I have no worries since I am protected for 5 years Yippy

The portable dishwashers pump started failing pumped water out when it wanted to after almost 2 years of having apt portable 18 inch dish washer. I got the 5 year plan thank got I did other wise who knows how much it would cost to fixed . They end up giving me store credit after I calledy closes local store to tell them the issue after talking 40 plus minutes. 2 different people and both said to bring it in which is a hassle since I live 40 min away. Wish there whole team would be on the same page the told me when I bought it if it fails that a third party would come to fixed it at my house. But they told me after almost 2 years that I had to bring it in. Overall I got the value in credit but lost the 100 dollars for the geek squad protection . Know they don't have the model any more and I will eventually have to buy another one when I get more money that cost and extra 200 not include the 100 to 125 geek squad protection I will probably get.

Geek squad service was great! They were easy to work with and answered all of my questions.

Hopefully we will never need this. Sad when you buy an LG fridge, stove, etc. listed for thousands they only warranty it for a year. New manufacturing motto is make them to break them. Where is the quality of the past where the Maytag repair man has no work…? Very sad…

Excellent technicians knowledgeable, helpful and professional

All of my appliances in my kitchen are from Best Buy and insured by the geek squad. I highly recommend the five-year warranty.

Geek squad is the best. Ive had independent repairmen, but geek squad is so much better.

They work good love them help me with no issues very nice

Geek Squad is why I buy products from Best Buy. The service is excellent, and they take care of the product. I wish it was a little easier to reach someone, but once you do, they do the job

The dishwasher I purchased was on sale at the time. I bought the extended warranty with the money I saved with the sale price. All control boards and computer chips these days . Not mechanical like the old days

I really recommend the 5 year Geek Squad protection, they are great and have good customer service

They are awesome love the customer service love the design love the price.

I love this refrigerator/freezer with french doors and icemaker. The price was perfect, not over the edge. If you are in the maerket for a nerw refrigerator/freezer, this is the one to buy. Oh, almost forgot, it has a water filter, you can purchase one and set it up for automatic billing and they will send it however many months you request.

Great refrigerator. Everything this company makes is made to last.

We had to call Geek Squad for a warranty repair on our dishwasher. Phone call was simple and a tech was sent in a few days. Tech quickly diagnosed the part issue. The replacement part was installed and the repair was finished in under 5 minutes.

We had a 5 year warranty on our previous over the range microwave (a Bosch) , which turned out to be a lemon. It broke 4 times during the first two years. In the end, Best Buy refused to repair it and we could instead buy a new one for the amount we had paid for the Bosch. Since we did not lose anything except the waiting time of being without a microwave while waiting for the repair, we decided to buy another 5-years warranty for the replacement we bought (a GE microwave this time). Even if we would not need to use the warranty, it certainly gives me peace of mind to know that I will have free repairs for 5 years if needed.

Haven’t had a chance to use it yet. Hope I do not but I’m glad to have purchased it.

Gooodd!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I purchased Greek Squad support plan for my microwave. It is easy to get appointment for service. However, my microwave had issue and the support person told me it costs more to fix and did not do anything. So I am not sure if it is worth it to pay for the plan.

The dishes come out clean although still wet a bit when finished