Customer Ratings & Reviews

You cant go wrong by having the best team around you in time of needing to fix something.

Though nobody wants to experience a failure of an appliance, our Geek Squad coverage has saved our butts. Living in a rural location, it is nearly impossible to obtain repairs. GS has replaced our applicance more than once. We paid nothing for the replacement including parts and delivery, and only spent money on the new GS coverage.

Gives us great piece of mind to know our investment is covered by the Geek Squad!

So Happy That Service Was Offered. Peace Of Mind Knowing That I Am Covered.

I am a huge fan of the Best Buy warranty plan, or, as I like to call it, the "it's not my problem" warranty. If it stops working during the warranty period, I just take it back for a full refund or replacement. That's it. No dealing with some factory tech support. No telephonic trouble shooting. Just take it back.

The Geek Squad is always so helpful every time we use their services. I never walk away without a new tidbit of use knowledge. Example, they always have little helpful tips on navigating through the Best Buy app to get things done and save me time! Thank You Geek Squad!

has worked well on several items we have bought from Best Buy, always buy it

I would not recommend anyone to purchase Best Buy Installation services. They installed a refrigerator in my house however they installed incorrectly and cause water damage to my home. Best Buy later denied installing the refrigerator although my paperwork and home cameras shows they did. The deliver team lied about installing the refrigerator. After being a Best Buy customer and rewards member for over 20 I have decided to never use Geek Squad or Best Buy installation services EVER AGAIN

Great products to purchase from Best Buy! Excellent service

Works good,quiet, only thing is the handle catches the light and makes it look dented. Not the prettiest,. I had to order it on line and if I had seen it in the store probably wouldn't have bought

Great warranty protection plan with great price! Peaceful!

First off ill need to say it looks awesome in the kitchen being stainless steel. The large oven makes it easy to cook more than one casserol at s time. The wifi snd voice control feature is great(and has a app u can download to control as well) . The burners heat within seconds . Its the fastest i seen water boil. It has a large drawer to fit extra pans snd the bread proof is nice also . You just push a button as well as this keeps mesls warm to. Over sll this is a great buy i have nothing negative to say about it. I would definatley reccommend it.

Just great that I have the protect protection even though I know KitchenAid is a very reliable product

I’ve bought this protection plan on every TV I’ve purchased from Best Buy (4)…worth it when something goes wrong…like lightning strikes, warranty replacement TV direct from Sony…makes me feel safer about the purchase.

We tried to have our 20 yr old over the counter microwave repaired. Sadly, it was dead, Jim. He strongly recommended getting the extended warranty for ANY new appliance, as new units are just not made to be a durable as those from 20 years ago.

I don't even remember buying this.I'm just leaving the review to hopefully get a four hundred dollar gift certificate.

Great service for the price. If they can’t fix the item, they provide a refund of the purchase price. We always buy the extended warranty because it is easy to deal with Best Buy if you have a problem.

I love it. Very easy to use and connect to my wifi and app. Wouldn't trade it for the world!

The geek squad installed my dishwasher and they answer any questions I had about running my dishwasher.

Great option to protect. Covers almost everything.