Customer Ratings & Reviews

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

Hope never have to use. But it’s there if needed. !

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

Got this to protect the expensive fridge I had to buy hopefully it won't break after the plan like everything else that I decide to buy.

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

This is the best TV I have ever bought, picture is just too great love it. I bet no one can't go wrong with this TV the motion ratio is 240 which is way much better than 120 plus voice recognition remote control and 3D.

GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

I prefer to have Geek Squad over anybody else. They are excellent

Had to call them within the first few hours of setting up my tv. Got an appointment the very next day and it only took a few minutes to realign some things in the back that was not allowing the tv to come on.

Service was great. Definitely recommend the service to anyone buying a new product.

I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

works as it should if u are looking for something that has good sound this does the job

The agents were nice and courteous. They always answer my questions and have solutions to any problem I encounter with my products.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

Is exactly what you pay for, nothing more nothing less.