Customer Ratings & Reviews

The tech did a great job, and was able to complete the work in a timely manner

Naomi provided phenomenal customer service during pickup

Glad to know I have the product protection, pleased with my decision

The chest freezer doesn’t need the geek squad. I don’t know what else I could say to finish this. This is the most I’ve written about one item. Hopefully, I’ve got enough words in dissatisfy you.

Good value, worth the money and peace of mind. Great technicians.

Great service, very helpful during phone contact with questions.

as an owner of an old house, i do not have many choices and this fridge was perfect. I was able to get it in through the narrow hallway and place it in the kitchen. the fact that there are no handles, it helped with having a decent size fridge that does not take up a lot of space. as far as performance, it is an excellent fridge. the price is much higher than larger fridges, but with not many options, this was the best. Happy wife Happy life

Praying I don't need it soon! :) they're great though

My refrigerator is excellent, I use it to store desserts and it is super spacious and easy to clean, I highly recommend it

No matter how many times I cancel on you. The squad is always there for me.. Thank you :)

Best decision I have ever made! No problems, no hassles, no drama!

Great add on with purchase when we order our tv for the house

I'm finally getting around to a review after buying this last spring. I bought this for maximum easy storage for everything out of my garden and meat storage.there is plenty of extra room for prepackaged grocery store food even with the beef 1/4 and my vegetable.its so quiet you have to look and see if it's even running.its easy to keep organized and the 3 baskets are a boon for the things you tend to grab the most.i am exceptionally pleased with this freezer and the deal I got on it.why would I pay more for those name brand snob brands just for the name.insigna brand has been fabulous for me and the little bit of money it costs for the geek squad coverage I don't worry about anything going wrong.the geeks have given great service on everything I've bought at best buy so I'm confident this was a smart buy for the money.

Although I haven’t had to use Geek Squad’s service yet, I’ve had a great experience so far. Purchasing the 3-year warranty for my Insignia 7 Cu. Ft. Upright Freezer was quick and hassle-free. Based on their strong reputation, I trust that if I ever need assistance, they’ll provide reliable and efficient support. For anyone wanting extra protection for their appliances, Geek Squad is a solid choice!

Great experiences. All staff is very knowledeable.

Love this fridge ...! soooo roomy ... ice maker is awesome... great lighting ...!!!

Getting the warranty is a good idea. A must have just in case.

I love geek squad, especially for people like me who are not tech savvy they’re very patient and don’t treat you like you’re dumb, even though I am when it comes to technology

Our refrigerator has operated without any issues since we purchased it in 10/2023.

The refrigerator works well. Just started having trouble with the bottom freezer. Called, spoke to an agent, came out quickly and was told what was wrong. Repair is coming. Thanks for quick response. Still love my fridge.