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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5666 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 5,666 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and service. The tech was very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    senior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two products excelent and easy to operate and very clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this protection out on my new GE WASHER DRYER COMBO have not had to use the protection yet. But I do keep getting notice that I need to buy GE Warranty much is confusing since I bought the protection at the time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and very efficient does the job with big loads clothes look always very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feauture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranties on ALL major appliance purchases. I have had to use it already on my washer that was only 2 1/2 years old when the drum came lose. They called it a catastrophic fail and gave me every penny I spent back in credits to purchase a new washer. Love the extended warranties!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job replacing a cooktop that stops working. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ah, the Piece of Mind!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Extended Service Agreement for our new Washer, SideKick Washer & Dryer that we bought at Best Buy for several reasons: 1- Piece of Mind - No worries for 5 Years 2- Much Lower Cost than similar offering direct from the Manufacturer! 3- Much Longer Coverage than similar offering direct from the Manufacturer! 4-Since we bought the Top-Of-The-Line Appliances with Steam, controls on the door, etc., there are more things that could possibly go wrong. Ah, piece of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the length of this warranty for the price is comes at. It is always great to have peace of mind to know if we need repairs done, we will not have to come out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for open box stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased extra protection for my open-box item, just to be safe in case anything goes wrong. The peace of mind knowing I won’t have to worry about repairs is priceless — definitely worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t needed it yet, which I guess is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer it works great! Its quiet a b d gets the job done. Washed bulky loads with no out of balance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs glenn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have squad come shortly after I purchased combination washer nd dryer. It was very frustrating to get someone out to check why my item was sending codes of error. Problem was eventually resolved. Yet It reoccurred recently so I will be calling back to service item afain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer 5.5cubic feet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! No issues great product. I love the color of black and rose gold. Fits all my heavy king size blankets. I’ve had it for almost 3 years and I would definitely buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 65Inch TV warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my vizio 65 inch TV in 2014 and bought a 5 year warranty on top. Last week my TV started showing green lines on edges, called geek squad 800 # after 10 min on phone, I was approved for a brand new TV and was given $1200 plus tax to buy a new unit from any best buy store. Process was extremly simple and easy, I have always bought warranties on high end electronics but first time used it thou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My LG Washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving My LG 5.5 Cu. Ft. Washer!!! I’ve Had For Almost 2Yrs. Now…And No Issues -At All!!! It’s Nice And Roomy And I Love The Stainless Steel Drum And No Big Gawky Center Part…Taking Up Needed Room. I Also Love The See-Through Top Lid And All The Fancy Gadgets!!! Added Bonus, The Washer Plays A Little Tune When Cycle Is Done. You Can Also Connect Your Washer With Online Technology…But, I’m More Old-School And Have Not Tried That Part -Yet. You Cannot Go Wrong With This Washer. Only Thing, If You’re Less Than 5’4”…You May Need A Small Stool To Reach The Bottom Of Your Washer…It’s Pretty Deep And Spacious!!! Finally, Don’t Forget To Add Your Geek Squad Protection Plan…I Chose The 5-Year Plan!!! So, No Worries Here!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 yr watranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good back up. You can’t know when it will malfunction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should be effective AFTER manufacturers’ warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was relatively easy to use when service was needed. The repairman was great and our product was fixed same day by a qualified contractor, (I am supposing is listed through your Geek squad for appliances). Although, this product carries a 10 year warranty, and the Manufacturer still covers it, the extended warranty, ought to not be effective until the manufacturers’ warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have I hope with the changes of the service it still works as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love Geek Squad!! We have bought a lot of things from Best Buy and we always get protection plan with Geek Squad!! They are amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomegeek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assisted in selecting the proper phone case for my phone. I truly appreciate the personal care.

    I would recommend this to a friend