Customer Ratings & Reviews

I opted for Home Installation of my new Sony OLED TV. Brian and Manny from Best Buy just left. While they were busy with the install, I was able to prop-up my feet and get my own work done [see photo]. I highly recommend Best Buy’s HOME INSTALL. While it may seem like an unnecessary ‘extra’ on top of what you’re already shelling out for a new [insert your product name here], it has always saved me time, money, and my sanity. Heck, for those of us with high blood pressure Home Install might even save our life *wink* I don’t know about you, but vague instructions, misaligned holes, or missing parts can really ‘test my patience’ even on a good day :-) Even though I AM technically savvy, the peace of mind I get with Home Install ($99+/-) is priceless: two highly knowledgeable installers transport, handle, hang, and program our TV. I don’t have to worry about dropping it, cracking the highly sensitive screen, pieces not fitting properly, missing parts, or reading allll of the instructions on how to program it or how to add/pair additional remotes. I know it will get done right and get done quickly — very quickly. As always. With Home Install NONE OF THAT IS YOUR CONCERN (oh look, there’s my smile!). If the item breaks/gets damaged during transport or install Best Buy’s got it covered, which is nice to know given smartTVs have such highly sensitive screen surfaces. And they always send two techs, making install super quick. They were done in about 20 minutes, which included unboxing, taking down the old 73” flatscreen, hanging the new tv, hooking-up the new tv, programming it, pairing the Roku remote, showing me some of the Sony remote functions, and removal of the packaging if you don’t wish to keep it. When they left they said I could contact them any time if I had any Qs or issues. Who knew that’d be just two minutes later, after they’d just left for their next appointment? I sent them a frantic text and they offered to come back when done with their current install (thank you!). Even though it was getting late, they drove back out and fixed the issue (a simple conflict with our home audio setup which they diagnosed in about 30 seconds!). Two minutes after arriving they were back out the door, and we had an amazing, quality tv that worked. Simply put, Geek Squad Home Install removes all of the anxiety while saving me time.

This is the second time we’ve used Geek Squad and they did not disappoint. Courteous and professional. As a former installer and trainer, I sing their praises enough. I was very impressed by how skilled they were. Once they were done, the job was flawless. I couldn’t have trained these guys better myself. Thank you for outstanding service!!!

Best money I’ve ever spent for a service. These guys were extremely good. I’m very particular and they accommodated me. They ensured my 70 inch TV was mounted exactly to my liking, even took it completely down and redid it just to ensure it was centered exactly to the fireplace. Can’t say enough great words about the amazing service! Worth every penny I paid!

When The Geek Squad came here to hang my new TV on my wall, they were very professional and took an safety precautions wearing their masks. I had a friend take down my old TV, which BB was trading back with them as i got my new TV with a $750 credit towards s the new TV, bc i had a 5 year BB coverage plan on my old TV which seemed up with lines running through it, so they gave me the $750 towards a new TV & I wound up getting a great deal on a 55" Sony A9j OLED tv, which Geek Squad mounted for me. Overall they did a great job & i'm very happy

The agents gave me a call when they were about 20 minutes away. When they arrived they immediately set to work hanging our new TV above our fireplace. They did an excellent job in about one tenth time it would have taken me with the help of a brother! Great Job! Definitely recommend Geek Squad for installations!

We had The Geek Squad mount a 55" TV for us this morning. The two men were prompt, polite and knew what they were doing. They noticed I had a Roku stick and just went ahead and plugged it in for me. I highly recommend the Geek Squad if you need a TV mounted on the wall. It only took them approximately a half hour.

Chris and his partner did an excellent job hanging a 65 inch tv above our fireplace. They took care took ensure the tv was perfectly straight, it was set up properly with our existing streaming service, and then vacuumed up the dust from drilling into the drywall.

Chris and Joe from Geek Squad did a great job of installing and setting up our new TV and Sonos Soundbar. This was a flush mount over our fireplace which required extra care and they were careful and made sure everything was well done and neat. We are very pleased and will definitely use These Geeks again!

The team arrived on time with adequate advance notice. Very professional, courteous, and knowledgable. Cleaned up when they finished.

The agents arrived promptly on time and they communicated on the day of the installation in advance. They unmounted my old tv and mounted the new tv in a short time. They were thorough and asked a few questions on at what height the tv should be mounted etc. They helped connecting the cables and did a demo on how to wade thread the menus. Once done, they cleaned up the boxes. They were very professional throughout and I liked their service very much.

It’s been a month, I believe the tech’s name was Eric. Eric was knowledgeable as well as efficient and effective in mounting a 55 inch TV on bedroom wall. He was respectful and thoughtful in answering my questions. He was patient with me determining my choices. His work is excellent! I am very pleased with result. He also completed setup of my remote. I highly recommend using Geek Squad. Just ask for Eric.

Setting up and mounting my 85” Samsung TV was an absolute breeze thanks to the Best Buy delivery and installation service! The installers were professional and answered all my questions, they made effort to keep dry wall debris to a minimum. The mounting kit made the installation process smooth sailing. Not only does my TV look fantastic mounted on the wall, but I also have peace of mind knowing it’s securely in place. The adjustable features allowed me to customize the viewing angle perfectly, enhancing my overall watching experience. I highly recommend Setup & Mounting service for anyone looking to guarantee a secure, mounting for any TV!

Yes they did. Outstanding customer service. Very enthusiastic and energetic with a "can do" attitude. Very knowledgeable technicians. Give ideas and recommendetions for perfect results. Thanks to Geek Squad.

Excellent service and support. Job was done nice and neat!

They did a fantastic job mounting my new Samsung in the living room and then moving and mounting my other TV in my bedroom. They went over all of the features of the new TV and hooked all Bose system and DVD to the new TV. They also set everything up to use with one controller.

The installer had to overcome several obatacles to hang my 85 inch and 55 inch TV's, over fireplaces, with a 2 foot hearth. The walls ended up not having any studs to use. The installer was able to overcome this and still install both TV's without issues. This was after another TV installer from another place declined to install the TV's.

We purchased this Samsung TV specifically for our bedroom and a small sitting area. Samsung was the brand we chose because we have owned a number of these TVs over years and they were all excellent quality and were reliable and long lasting. The installation went well and the Best Buy employee was very polite and helpful. Both TV and all mount are working well.

Good job mounting tv and sound bar. Could have used cord concealer to also hide extension bar. Could have been a little cheaper it cost me more for the mount and installation than the tv.

they mounted a 98 samsung tv for me they were on time very nice did a good job after it was up on wall they ask if i needed any set up on it load apps internet and such. i said no i can do all that. i did ask that i had a 85 samsung that was taken down in the room if they could carry it up stairs for me as it was aquard and easy for two people.they said normally that is an extra charge but they did it. it took 2 or 3 minutes no problem. sometimes people try and do as little as possible and that very much speaks as to who they are. so, doing a bit more and going beyond what is required also speaks as to who they are in a better light.

They let me know a day in advance when they would arrive then called when they were on the way. Arrived on time and got right to work! They ask where I wanted the TV mount, and TV and that’s where it went. Then they setup the TV from start to finish including showing me how to work the controls on the TV as well as the new things on the remote. Even removed all boxes. Nicest guys I’ve had in my home.