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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1746 Showing 34,901-34,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Did not mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice for the price. The volume needs some work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation was professional and consd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my use and enjoyment. have enjoyed immensly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Tv Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job on mounting my two tvs worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very polite and informative!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician did a great job providing me with a terrific setup for all my purchased products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time will manage. Clean everything and put back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would buy a second one in a second.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job. They definitely maintain the expertise in this service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith who delivered and installed was amazing. The Best Buy customer service could not have been worse via plus call center and Mid Rivers MO store. Carl the manager told me the problems with my delivery was because “I’m not the first person or last who will have my experience as well he threatened to return my 3k purchase rather than help. Over 8k spent in that store and that is how I was treated. Done as a customer, plus member and CC holder (will cancel plus membership and payoff and cancel CC. Nobody cared so why would i continue to be a customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional and did great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding workmanship - they take pride in their work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation could have been better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician failed to properly configure the home theatre system and there was no center channel sound and several problems with the Logitech Harmony Remote. This required a second visit by a different technical team to correct the errors and complete the installation and system configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional good work and communication easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv not synced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use two remotes to turn on the tv. They did not sync the tv correctly to work with the cable remote

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. They were prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sam from the Mansfield, Tx Geek Squad is AWSOME!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent installed my TV on the wall quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They notified me before coming to my place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is really good I will recommended this to any one is a good TV AND SORUNDED SOUND

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was great. In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fit. Good sound and good picture I haven’t reset a thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works great very nice sound and look good

    I would recommend this to a friend
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